Joshua Dolor
Rochester, Strood,Kent
Summary
Friendly and driven individual with highly developed communication and problem-solving skills. Proficient in providing exceptional customer service and handling inquiries with patience and understanding. Committed to making positive impact.
Overview
2
2
years of professional experience
42
42
years of post-secondary education
1
1
Certification
Work history
Customer Advisor
Boots UK
Bluewater, Dartford , Kent
2024.11 - 2025.12
- Optimised checkout efficiency by streamlining till operations.
- Enhanced store operations through effective team collaboration.
- Collaborated closely with staff to resolve customer issues promptly.
- Performed regular stock checks to ensure product availability.
Sales Assistant
JD Sports
Chatham, Kent
2023.12 - 2024.05
- Delivered targeted advice after analysing customer needs, resulting in increased sales opportunities.
- Resolved complaints and process issues through effective problem-solving strategies.
- Assisted customers in locating specific items to elevate satisfaction levels.
- Operated cash registers efficiently, ensuring precise transaction processing.
- Provided informed recommendations based on extensive product knowledge.
- Followed company procedures to maintain smooth retail operations.
- Engaged customers actively to enhance in-store experience and service quality.
- Collaborated with team members to achieve sales targets.
Education
GCSEs - Physics
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
Functional Skills Level 2 - English
City & Guilds
London 2023.06 - 2024.11
A Level - Biology
St John Fisher Catholic Comprehensive School
Rochester 2022.09 - 2023.05
A Level - Public Service
St John Fisher Catholic Comprehensive School
Rochester 2022.09 - 2023.05
GCSEs - Mathematics
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSE in - English
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSE - History
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSE - Computer Science
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSE - Travel & Tourism
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSEs - Chemistry
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
GCSE - Biology
St John Fisher Catholic Comprehensive School
Chatham 2017.09 - 2022.05
Functional Skills Level 2 - Mathematcis
City & Guilds
City of London 2023.06 - 2024.11
A Level - Physics
St John Fisher Catholic Comprehensive School
Rochester 2022.09 - 2023.05
Skills
- Customer Focus
- Effective communication
- Returns and refund processes
- Transaction processing
- POS system operation
- Empathy and understanding
Certification
Provsional Driving License, 03/01/23, 03/01/33
Additional Information
- I Like To Meet New People And Doing Anything And What I Can To The Best Of My Ability. I Have a passion for cars since I was 8 years old, and have always wanted to develop my passion as a career. I would like an apprenticeship because I want to learn how to maintain and repair motor vehicles. I have an interest with anything mechanical. I have a bike, which I have taught myself how to maintain and repair. I am very punctual and I have 100 percent attendance at school. I have never had a day off school. I regularly attend church on Sundays, where I operate the camera for the media department. Because of my passion for cars, I can talk about any vehicle and tell the names and recite the names of cars and different models.
Personal Information
Highest Education Level: A-Level or equivalent
Timeline
Customer Advisor
Boots UK
2024.11 - 2025.12
Sales Assistant
JD Sports
2023.12 - 2024.05
Functional Skills Level 2 - English
City & Guilds
2023.06 - 2024.11
Functional Skills Level 2 - Mathematcis
City & Guilds
2023.06 - 2024.11
A Level - Biology
St John Fisher Catholic Comprehensive School
2022.09 - 2023.05
A Level - Public Service
St John Fisher Catholic Comprehensive School
2022.09 - 2023.05
A Level - Physics
St John Fisher Catholic Comprehensive School
2022.09 - 2023.05
GCSEs - Physics
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSEs - Mathematics
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSE in - English
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSE - History
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSE - Computer Science
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSE - Travel & Tourism
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSEs - Chemistry
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05
GCSE - Biology
St John Fisher Catholic Comprehensive School
2017.09 - 2022.05