Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Personal Information
Timeline
Generic

Joshua Dolor

Rochester, Strood,Kent

Summary

Friendly and driven individual with highly developed communication and problem-solving skills. Proficient in providing exceptional customer service and handling inquiries with patience and understanding. Committed to making positive impact.

Overview

2
2
years of professional experience
42
42
years of post-secondary education
1
1
Certification

Work history

Customer Advisor

Boots UK
Bluewater, Dartford , Kent
11.2024 - 12.2025
  • Optimised checkout efficiency by streamlining till operations.
  • Enhanced store operations through effective team collaboration.
  • Collaborated closely with staff to resolve customer issues promptly.
  • Performed regular stock checks to ensure product availability.

Sales Assistant

JD Sports
Chatham, Kent
12.2023 - 05.2024
  • Delivered targeted advice after analysing customer needs, resulting in increased sales opportunities.
  • Resolved complaints and process issues through effective problem-solving strategies.
  • Assisted customers in locating specific items to elevate satisfaction levels.
  • Operated cash registers efficiently, ensuring precise transaction processing.
  • Provided informed recommendations based on extensive product knowledge.
  • Followed company procedures to maintain smooth retail operations.
  • Engaged customers actively to enhance in-store experience and service quality.
  • Collaborated with team members to achieve sales targets.

Education

GCSEs - Physics

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

Functional Skills Level 2 - English

City & Guilds
London
06.2023 - 11.2024

A Level - Biology

St John Fisher Catholic Comprehensive School
Rochester
09.2022 - 05.2023

A Level - Public Service

St John Fisher Catholic Comprehensive School
Rochester
09.2022 - 05.2023

GCSEs - Mathematics

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSE in - English

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSE - History

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSE - Computer Science

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSE - Travel & Tourism

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSEs - Chemistry

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

GCSE - Biology

St John Fisher Catholic Comprehensive School
Chatham
09.2017 - 05.2022

Functional Skills Level 2 - Mathematcis

City & Guilds
City of London
06.2023 - 11.2024

A Level - Physics

St John Fisher Catholic Comprehensive School
Rochester
09.2022 - 05.2023

Skills


  • Customer Focus
  • Effective communication
  • Returns and refund processes
  • Transaction processing
  • POS system operation
  • Empathy and understanding

Certification

Provsional Driving License, 03/01/23, 03/01/33

Additional Information

  • I Like To Meet New People And Doing Anything And What I Can To The Best Of My Ability. I Have a passion for cars since I was 8 years old, and have always wanted to develop my passion as a career. I would like an apprenticeship because I want to learn how to maintain and repair motor vehicles. I have an interest with anything mechanical. I have a bike, which I have taught myself how to maintain and repair. I am very punctual and I have 100 percent attendance at school. I have never had a day off school. I regularly attend church on Sundays, where I operate the camera for the media department. Because of my passion for cars, I can talk about any vehicle and tell the names and recite the names of cars and different models.

Personal Information

Highest Education Level: A-Level or equivalent

Timeline

Customer Advisor

Boots UK
11.2024 - 12.2025

Sales Assistant

JD Sports
12.2023 - 05.2024

Functional Skills Level 2 - English

City & Guilds
06.2023 - 11.2024

Functional Skills Level 2 - Mathematcis

City & Guilds
06.2023 - 11.2024

A Level - Biology

St John Fisher Catholic Comprehensive School
09.2022 - 05.2023

A Level - Public Service

St John Fisher Catholic Comprehensive School
09.2022 - 05.2023

A Level - Physics

St John Fisher Catholic Comprehensive School
09.2022 - 05.2023

GCSEs - Physics

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSEs - Mathematics

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSE in - English

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSE - History

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSE - Computer Science

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSE - Travel & Tourism

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSEs - Chemistry

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022

GCSE - Biology

St John Fisher Catholic Comprehensive School
09.2017 - 05.2022
Joshua Dolor