Josh Coles
Exmouth,United Kingdom
Summary
A dedicated professional with a strong focus on communication excellence and customer satisfaction enhancement. Demonstrates exceptional skills in active listening, team working, and problem-solving, ensuring a calm approach under pressure. Committed to continuous learning and adept at receiving feedback to drive personal and organisational growth.
Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Customer assistant
Tesco Superstore
Exmouth, Devon
05.2024 - Current
- Ensured health and safety regulations complied within work premises at all times.
- Assisted customers with product selection to ensure satisfaction.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Provided excellent customer service to ensure repeat business.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Operated till systems smoothly, streamlining check-out process for customers.
- Stocked shelves regularly for easy access to products by customers.
- Improved customer relations by promptly addressing queries and concerns.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Supported team by demonstrating respect and willingness to help.
Education
GCSEs - GCSES
Sidmouth College
Sidmouth, Devon 09.2017 - 07.2022
Skills
- Communication excellence
- Feedback reception
- Customer satisfaction enhancement
- Active listening approach
- Team Working ability
- Willingness to learn
- Calm under pressure
- Problem-solving
Affiliations
- Rugby
Languages
English
Native
French
Elementary
Timeline
Customer assistant
Tesco Superstore
05.2024 - Current
GCSEs - GCSES
Sidmouth College
09.2017 - 07.2022
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