Summary
Overview
Work history
Education
Skills
References
Timeline
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Joseph Fraser

Hartlepool,Durham

Summary

A highly motivated and results-driven aspiring marketing professional with a strong foundation in customer service, sales, and digital marketing. With hands-on experience in retail at JD, where I contributed significantly to achieving sales targets and enhancing customer engagement, I bring a proactive approach to every task. My background in sports management, marketing, and graphic design equips me with a diverse skill set, from visual merchandising to creating compelling marketing materials for clients. As the founder and manager of a Sunday league football team, I have honed my leadership and organizational skills, overseeing team operations, managing finances, and executing effective social media strategies. Currently pursuing a BSc (Hons) Marketing at Northumbria University, I am passionate about applying my academic learning and practical experience to drive business growth, brand awareness, and customer satisfaction. A strong team player with a knack for problem-solving and improving processes, I am eager to take on new challenges and contribute to dynamic marketing initiatives.

Overview

4
4
years of professional experience

Work history

Sales assistant

JD Sports
Hartlepool, Durham
11.2023 - Current
  • Contributed to meeting Crep Protect sales targets, working as one of two footwear department staff.
  • Assisted customers with product selections, using fashion knowledge to guide purchases and improve sales.
  • Enhanced visual merchandising and promoted JD status through product displays and customer engagement.
  • Worked collaboratively with the team to maintain store standards and provide a seamless customer experience.

Graphic Designer

Rephrase PR & Media Services
Hartlepool, Durham
09.2023 - Current


  • Worked with clients to deliver tailored designs that aligned with their branding, ensuring effective marketing campaigns.
  • Created bespoke graphics for clients, including a local sports bar promoting upcoming events and football matches shown at the venue.
  • Worked on a freelance basis gaining experience in the sector.

Community Zone Assistant

Dyke House Academy
Hartlepool, Durham
09.2021 - Current
  • Prepared sports hall for basketball, badminton, football and netball sessions by managing and organising equipment, cleaning the floor, and unlocking it.
  • Assisted guests with queries.
  • Responded swiftly to emergencies and safety issues, reporting incidents and following protocols to maintain or restore safety.
  • Provided professional and customer focused reception to all users.
  • Unlocked and locked up the facility including turning of the floodlights, locking the gates and setting alarms.

Education

A-Levels - Media Studies

Hartlepool Sixth Form College
09.2021 - 07.2023

Btec Level 3 - Sport

Hartlepool Sixth Form College
09.2021 - 07.2023

BTEC L4 Higher National Certificate - Community Coaching England

Hartlepool Sixth Form College
10.2023 - 08.2024

Bachelor of Arts with Honours - Marketing

Northumbria University
Newcastle upon Tyne
09.2024 -

Skills

  • Customer Service: Excellent communication and interpersonal skills, ensuring a positive experience for all customers
  • Sports Management: Experience in organizing and managing sports facilities, maintaining equipment, and supervising activities
  • Graphic Design: Skilled in creating marketing materials, logos, social media content, and promotional graphics
  • Sales & Marketing: Proven success in driving sales, increasing conversion rates, and executing marketing strategies
  • Leadership & Team Management: Experienced in leading and managing a team, both on and off the field, including financial management and organizing events
  • IT Skills: Proficient in a wide range of IT software and tools for design, customer service, and project management, such as Photoshop, Excel, Word Press and PowerPoint

References

References available upon request.

Timeline

Bachelor of Arts with Honours - Marketing

Northumbria University
09.2024 -

Sales assistant

JD Sports
11.2023 - Current

BTEC L4 Higher National Certificate - Community Coaching England

Hartlepool Sixth Form College
10.2023 - 08.2024

Graphic Designer

Rephrase PR & Media Services
09.2023 - Current

Community Zone Assistant

Dyke House Academy
09.2021 - Current

A-Levels - Media Studies

Hartlepool Sixth Form College
09.2021 - 07.2023

Btec Level 3 - Sport

Hartlepool Sixth Form College
09.2021 - 07.2023
Joseph Fraser