Joseph Al-Alawi
Westmuir, Kirriemuir,Angus
Summary
A hard-working, dedicated individual with excellent problem-solving and time-management skills seeking new and exciting career opportunities. Has strong interpersonal skills and is experienced in working with both the general public and with businesses. Knowledgeable in the use of IT and filing systems. Searching for a long term role with progression opportunities and the chance to further growth.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Sales executive
John Clark Motor Group, Renault/Dacia
Aberdeen, Aberdeen City
10.2024 - 04.2025
- Identified new business opportunities that enhanced growth potential of the company.
- Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
- Streamlined sales process to enhance operational efficiency and productivity.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Increased customer engagement by delivering high-quality product demonstrations.
Sales executive
Park's Motor Group
Brechin, Angus
06.2024 - 10.2024
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Increased customer engagement by delivering high-quality product demonstrations.
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
Business Manager
PROTECNIQ
Remote
04.2023 - 05.2024
- Analysed market trends for informed decision making.
- Conducted performance reviews to identify areas of improvement.
- Enhanced productivity by implementing new workflow systems.
- Optimised resource allocation, maintaining a balanced operational cost structure.
- Streamlined business operations to improve efficiency.
UK Sales Representative
PROTECNIQ
Remote
12.2022 - 04.2023
- Maintained thorough records of all sales activities to ensure transparency.
- Expanded client base through targeted outreach initiatives.
- Strengthened brand reputation with impeccable professionalism and integrity.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
Sales Administrator
PROTECNIQ
Remote
07.2022 - 12.2022
- Delivered outstanding administrative support for smooth sales operations.
- Devised efficient filing system, ensuring easy access to critical documents.
- Facilitated smooth running of sales department by tackling administrative tasks promptly.
- Scheduled appointments for potential clients increasing opportunities for new business development.
- Handled direct mail campaigns successfully reaching targeted audience.
Education
Bachelor of Science - Anatomy
University of Dundee
Dundee 08.2018 - 06.2022
Skills
- Technical proficiency
- Customer relationship management systems
- Impeccable punctuality and working to tight deadlines
- Performance metrics tracking
- Email marketing platforms
- Interpersonal communication
- Customer relations
Affiliations
- Hobby Mechanic
- Gardening
- Fishkeeping
Certification
Full clean UK Driving Licence since February 2018
Languages
English
Native
German
Elementary
References
References available upon request.
Timeline
Sales executive
John Clark Motor Group, Renault/Dacia
10.2024 - 04.2025
Sales executive
Park's Motor Group
06.2024 - 10.2024
Business Manager
PROTECNIQ
04.2023 - 05.2024
UK Sales Representative
PROTECNIQ
12.2022 - 04.2023
Sales Administrator
PROTECNIQ
07.2022 - 12.2022
Bachelor of Science - Anatomy
University of Dundee
08.2018 - 06.2022
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