Summary
Overview
Work history
Skills
Languages
Timeline
Generic
JOSE Vaz

JOSE Vaz

London,Greater London

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.

Goal-focused Waiter well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service.

Personable individual with genuine interest in providing excellent customer service and ensuring guest satisfaction. Possesses strong interpersonal skills and ability to swiftly adapt to new environments, complemented by keen attention to detail. Ready to contribute to creating memorable dining experiences and fostering welcoming atmosphere.

Friendly and service-focused, equipped with strong communication skills and knack for problem-solving. Demonstrates excellent teamwork and customer service abilities, ensuring positive dining experience. Ready to bring energy and dedication to [Desired Position] role.

Overview

11
11
years of professional experience

Work history

Waiter

Searcys
London, United kingdom
2015.10 - Current
  • Explained dish components clearly to inform customers' decisions.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Delivered excellent customer service through friendly and polite interaction.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Relayed feedback from customers to management for continuous improvement.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Managed table settings for optimal dining experience.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

Skills

  • Stock inventory control
  • Serving techniques
  • Patient and calm nature
  • Alcoholic beverage serving laws
  • Friendly disposition
  • Service mindedness
  • Handling difficult customers
  • Table clearing
  • Dining room setup

Languages

English
Proficient (C2)
A1
Spanish
Proficient (C2)
A1
French
Proficient (C2)
A1
Portuguese
Proficient (C2)
A1

Timeline

Waiter

Searcys
2015.10 - Current
JOSE Vaz