Wasem Housen
Oxshott,Surrey
Summary
I am an organized and results-oriented Customer Service Professional with a proven track record of enhancing service quality, driving sales, and expanding customer bases. My strong communication and relationship-building skills inspire confidence and loyalty among clients. I thrive in team environments, enjoy collaborating with colleagues, and am always eager to support shared goals.
Outside of work, I’m friendly and approachable, with a passion for fitness, including gym workouts and swimming. I love meeting new people and forging connections, believing that strong relationships enrich both my personal and professional life. I am ready to bring my skills and enthusiasm to a new opportunity where I can make a positive impact.
Overview
5
5
years of professional experience
Work history
Waiter
Taboush restaurant and café
Preston, Lancashire
07.2022 - 04.2023
- Delivered excellent customer service through friendly and polite interaction.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Assisted in food preparation, resulting in timely service delivery.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Warehouse operative
Samith
Preston, Lancashire
10.2022 - 01.2023
- Reduced damages with careful handling and storage of fragile items.
- Managed disposal of waste materials, maintained clean working environment.
- Assisted in logistics planning for seamless transportation of goods.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Sales Assistant
Farmin
Fatih, İstanbul
07.2018 - 02.2022
- Conducted daily inventory checks to manage stock levels accurately.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Built strong relationships with regular customers for repeat business.
Education
English ESOL Entry Level - Maths and English
Kingston collage
Kingston upon Thames 09/2023 -
Equivalent to 8 GCSE’S - High school
Imam hatip School
İstanbul 01/2018 - 12/2020
Skills
- Stock inventory control
- Customer Service
- Table clearing
- Precise order taking
- Cleaning requirements
- Table setting
- Warehouse operations understanding
- Manual handling expertise
- Inventory control
- Retail security procedures
- Order processing
- Merchandise replenishment
- Face-to-face selling
- Quality Assurance
Custom
- Fitness
- Swimming
- Skating
Languages
English
Advanced
Arabic
Fluent
Turkish
Fluent
Timeline
Warehouse operative
Samith
10.2022 - 01.2023
Waiter
Taboush restaurant and café
07.2022 - 04.2023
Sales Assistant
Farmin
07.2018 - 02.2022
English ESOL Entry Level - Maths and English
Kingston collage
09/2023 -
Equivalent to 8 GCSE’S - High school
Imam hatip School
01/2018 - 12/2020
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