Result driven and highly skilled Retail Manager with five years of experience in the retail industry. Adept at overseeing store operations, driving sales growth, and delivering exceptional customer service. Possesses a strong business acumen and a Bachelor's degree in Business Management, providing a solid foundation in strategic planning, financial management, and operational efficiency. Demonstrated ability to lead high-performing teams, optimise processes, and achieve revenue targets. Committed to providing a positive customer experience and fostering long-term customer relationships.
Personal Holder's License : Nov 2018 - Present
First Aid Trained : Sep 2018 - Present
Team Management : 5 years managing, coaching and challenging teams across various departments.
Retail Experience : Progression to a larger store due to recognition of positively impacting my store location and team.
Business Strategy : Reduced food waste by 13%, improved availability by 7% while raising standards by 8% to achieve company targets for customer feedback scores.
Three Peaks Challenge UK : Reached the summits of Ben Nevis, Scafell Pike and Snowdon in under 24 hours, while raising nearly £3000 for a local school: April 2022.
Age UK : Volunteered three years running at a local Sainsbury's packing bags to help promote and raise money for Age UK: 2015-2017.
Camp Raven-wood : Volunteered to walk and care for rescue dogs at my local canine shelter: 2010-2013.