Jonathan Owens

• Trained newly hired staff, leading to efficient work performance.
• Employed safe working practices, promoting a secure environment for both staff and customers.
• Secured loss prevention through vigilant monitoring of the shop floor.
• Performed cash handling tasks to facilitate smooth transactions at the checkout.
• Collaborated effectively with team members to meet store targets.
• Worked flexibly across various store departments broadening scope of knowledge and skills.
• Kept inventory accurate through diligent record-keeping practices.

I worked as a Food Runner at The Coachman Hotel during the busy Christmas period. During my short employment, I gained experience in the following:

• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Delivered food and drinks discreetly for seamless and unobtrusive service.
• Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.

During the school holidays, I worked as a labourer in a garage. I wanted to gain some experience in a hands-on environment. A summary of the skills that I gained are as follows:

• I worked closely with various members of staff, following their instructions with strict attention to detail to perform assigned tasks.
• I took part in a series of tasks which contributed to the overall health and safety of the workshop, including the maintenance of tools and general tidying of the work space.
• I was friendly and attentive towards all customers as I learned the value attached to good customer service.