Freya Lily-Rose Welch
Norwich,Norfolk
Summary
Creative individual with a drive for artistic expression, strong skills in visual composition and critical thinking. Friendly and approachable with a natural ability to connect with customers and provide exceptional service. Demonstrated skills in communication and problem-solving, ensuring smooth and enjoyable customer experiences. Experienced in art handling with focus on gallery and exhibition settings. Ensure safe and precise installation, transportation, and maintenance of artworks. Committed to making meaningful impact by bringing unique perspectives and innovative solutions to artistic projects.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Store Colleague
Go Outdoors
Norwich, Norfolk
2021.09 - 2026.04
- Experience sorting and packing online orders carefully.
- Independent work on the till, providing refunds, answering the phone, directing and assisting customers.
- Maintaining stock levels and ensuring a safe and tidy shop floor.
Education
GCSE - Spanish, Maths, Art, History, English Literature, English Language, Science, Computer Science
Hellesdon High School
Norwich, Norfolk 2016.09 - 2021.05
A-level - Art, Politics, Psychology, EPQ
City College Norwich
Norwich, Norfolk 2021.09 - 2023.06
BA Hons - Fine Art
Norwich University of the Arts
Skills
- Hands on, flexible and can follow directions or work under my own initiative
- Patience and concentration
- Good at assessing situations, identifying and solving problems independently
- Ensure customers have a pleasant experience and their needs are met
- Work well as part of a team
- Good literacy, numeracy and IT skills
Accomplishments
- Excellent customer service; receiving a colleague award from multiple positive Trust Pilot reviews at Go Outdoors for consistently going above and beyond.
- Curating an Exhibition; I helped curate a student exhibition in the Undercroft Gallery, illustrating my good eye for detail and ability to work in a team.
- Brownie Leader; I enjoyed helping the younger Brownies with weekly activities and particularly organising and supervising residentials.
- Full UK Driving License; I passed my theory and practical driving tests, showing my patience and resilience.
Voluntary work experience
- Teaching Assistant at Magdalen Gates Primary School (various 2017-19)
- Temporary Librarian (2019)
- Brownie Leader (2019-2022)
- Lesson supervisor at City of Norwich School (2025-2026)
Career plans
I want to use my previous experience and transferable skills to advance my career in the arts. I am proud of my patience and ability to work under pressure. I would welcome the opportunity to hone and build on these skills.
Affiliations
- Oil Painting
- Stop Motion Animation
- Surrealism
- Fine Art
- Music
- Helping People
- The Outdoors
Timeline
A-level - Art, Politics, Psychology, EPQ
City College Norwich
2021.09 - 2023.06
Store Colleague
Go Outdoors
2021.09 - 2026.04
GCSE - Spanish, Maths, Art, History, English Literature, English Language, Science, Computer Science
Hellesdon High School
2016.09 - 2021.05
BA Hons - Fine Art
Norwich University of the Arts