Jack Richardson
Summary
Motivated and reliable individual with current experience as a Store Colleague at Card Factory, where I maintain fully stocked shelves, deliver professional customer service, and thrive in busy team environments. Strong communicator with a calm approach under pressure, eager to contribute to a fast-paced retail setting by exceeding customer expectations and supporting store operations. Quick learner committed to providing excellent service and working collaboratively.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work history
Store Colleague
Card Factory
2025.11 - 2026.02
- Ensure shelves and displays are fully stocked, visually appealing, and meet company standards to enhance the customer shopping experience.
- Provide professional, friendly customer service, assisting shoppers with product queries, recommendations, and transactions in a busy retail environment.
- Demonstrate strong teamwork by collaborating effectively with colleagues during peak times and contributing to a positive store atmosphere.
Coaching Assistant
Josh Evans Soccer School
2024.06 - 2024.07
- Assisted in planning and delivering engaging coaching sessions for young people, promoting participation and skill development.
- Used clear communication and leadership to explain activities, motivate participants, and create an inclusive, fun environment.
Education
BTEC Level 3 National Extended Diploma - Sport & Personal Fitness
NESCOT
Epsom 2023.01 - 2025.01
GCSEs -
Therfield School
LeatherheadSkills
- Excellent customer service and communication skills – confident interacting with people of all ages in person and over the phone
- Calm and composed under pressure, especially in high-volume or busy situations
- Strong organisational and time management abilities – prioritising tasks efficiently to meet deadlines
- Team player with proven ability to work collaboratively and support colleagues
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and quick to learn retail systems/POS
- Adaptable and enthusiastic about learning new processes and exceeding expectations
Timeline
Store Colleague
Card Factory
2025.11 - 2026.02
Coaching Assistant
Josh Evans Soccer School
2024.06 - 2024.07
BTEC Level 3 National Extended Diploma - Sport & Personal Fitness
NESCOT
2023.01 - 2025.01
GCSEs -
Therfield School