Joey Michael
London
Summary
An enthusiastic and motivated business and management student who is ready to enter a role that will expose me to new experiences, not only to evolve current skills but to nurture newer ones.
Overview
3
3
years of professional experience
Work History
Bar Supervisor
Richmond Vault
London
11.2023 - Current
- Resolved complaints professionally to achieve positive customer outcomes
- Guided newer employees
- Organized small but multifaceted events
- Filled in as a door supervisor on busier nights
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems
SIA Door Supervisor
ProSec
London
03.2022 - 07.2024
- Conflict resolution
- Monitoring areas assigned
- Checked ID cards and documented details in the security log
- Collaborated with security teams and emergency services to resolve urgent situations
Sales consultant
Interact CC Richmond
London
04.2022 - 06.2022
- Explained service policies to customers and offered advice on selections
- Helped customers obtain specialized help for refunds and exchanges
- Kept service knowledge up to date by attending regular training to deliver reliable information with confidence
Education
A-Levels - Economics
Strode's College
Egham, Surrey 09.2018 - 06.2019
Bachelor of Business Administration - Business
Brunel University
London 09.2019 -
Skills
Stock control
Quality Control
Engaging personality
Customer Service
Languages
Arabic
Intermediate
Krio
Intermediate
Timeline
Bar Supervisor
Richmond Vault
11.2023 - Current
Sales consultant
Interact CC Richmond
04.2022 - 06.2022
SIA Door Supervisor
ProSec
03.2022 - 07.2024
Bachelor of Business Administration - Business
Brunel University
09.2019 -
A-Levels - Economics
Strode's College
09.2018 - 06.2019