Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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Antonino Ingrassia

Northolt,City of London

Summary

Dedicated professional with expertise in staff training, stock control, and classic cocktails. Demonstrates exceptional punctuality and dependability, ensuring efficient multitasking in fast-paced environments. Skilled in coffee and latte art, with experience in coffee shop opening and closing procedures. Committed to maintaining high standards of service and operational excellence.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Bar supervisor

Rolling Oats
London
07.2024 - Current
  • Assisted in menu development, considering current trends and customer preferences.
  • Coordinated with kitchen staff to provide seamless service during dining hours.
  • Maintained clean premises, promoting a welcoming atmosphere for patrons.
  • Organised stock inventory to prevent shortages during peak hours.
  • Monitored bar equipment maintenance to avoid operational disruptions during service hours.
  • Trained staff for improved service quality and professionalism.
  • Trained new staff members on coffee-making techniques to maintain standard quality.

Head barista

Mortimer House Kitchen
London
04.2021 - 05.2024
  • Managed inventory control to avoid stock shortages during peak hours.
  • Coordinated team schedules, ensuring optimal staff allocation during busy periods.
  • Troubleshot equipment issues promptly to minimise downtime in service delivery.
  • Controlled strict First In First Out (FIFO) inventory practices to ensure team labelled, priced and dated stock accurately and minimised food waste.
  • Led team to execute high volume of customer orders during peak times whilst maintaining orderly counter area, balanced till and outstanding customer service.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Prepared ingredients and garnishes for cocktails and signature bar drinks.

Barista supervisor

Good eating Company
London
03.2019 - 05.2020
  • Maintained cleanliness, resulting in a hygienic and presentable workspace at all times.
  • Managed inventory effectively to ensure continuous supply of coffee beans and other essentials.
  • Nurtured a positive and professional work environment through effective leadership.
  • Balanced cash registers efficiently, ensuring accurate financial reporting at the end of each shift.

Barista supervisor

BENUGO
London
09.2017 - 05.2019
  • Created speciality drinks according to exact customer requests and preferences.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Cleaned kitchen areas, food counters, and cooking utensils.
  • Packed and served high volume of orders in busy fast food setting.
  • Input customer orders into ticketing system and noted special restrictions or choices.

Education

Diploma of Higher Education - informatic

Instituto Tecnico Industriale Statale "Euclide"
Italy
09.2001 - 07.2006

Skills

  • Punctuality and dependability
  • Staff training
  • Stock control
  • Quality classic cocktails
  • Efficient multitasking
  • Coffee and latte art
  • Coffee shop opening and closing

Languages

English
Fluent
Italian
Native

Affiliations

  • coding
  • gaming

Timeline

Bar supervisor

Rolling Oats
07.2024 - Current

Head barista

Mortimer House Kitchen
04.2021 - 05.2024

Barista supervisor

Good eating Company
03.2019 - 05.2020

Barista supervisor

BENUGO
09.2017 - 05.2019

Diploma of Higher Education - informatic

Instituto Tecnico Industriale Statale "Euclide"
09.2001 - 07.2006

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Antonino Ingrassia