JOEL MELESAN
London
Summary
Accomplished professional with expertise in customer engagement, project management and leadership. Dedicated to leveraging skills to drive organisational success and efficiency. Offering strong analytical skills and keen eye for detail. Knowledgeable about trading strategies, with background in performance analysis and decision-making. Ready to use and develop skills in risk management, market analysis, and strategic planning.
Overview
2
2
years of professional experience
Work history
Customer and Trading Manager
Sainsburys
London
2025.07 - 2025.12
- Part of a new management team, leading and coordinating an online operation of 130 colleagues.
- Worked collaboratively to deliver 100% operations performance score during busy periods.
- Drove colleague performance through effective coaching, clear communication and day-to-day leadership in a fast-paced online environment.
- Monitored KPIs including availability, pick rates and working with safe and legal requirements with our delivery drivers.
Trading Assistant
Sainsburys
London
2024.10 - 2025.07
- Provided excellent customer service while maintaining high standards of stock availability, merchandising, and compliance, working collaboratively to support daily trading targets in a fast-paced store environment.
Sales / Team Leader
Homebase
London
2024.02 - 2025.01
- Ensured proper store closing during administration. Till trained, efficient under pressure. Built relationships with customers through advice and interaction.
Education
BSc - International Politics, Economics
City University of London
2024.09 - 7 2027
Skills
- Project Management
- SLQ Leadership Qualification
- SAP NetWeaver
- Microsoft (Word, Excel, etc)
Timeline
Customer and Trading Manager
Sainsburys
2025.07 - 2025.12
Trading Assistant
Sainsburys
2024.10 - 2025.07
BSc - International Politics, Economics
City University of London
2024.09 - 7 2027
Sales / Team Leader
Homebase
2024.02 - 2025.01