Summary
Overview
Work history
Education
Skills
Timeline
Bartender

Joe Hughes

cambridge,cambridgeshire

Summary

I will be moving to the Coldharbour lane area of Brixton from the 1st of November and I am looking for work in the area .


I am currently working as a Bartender at The Pint shop in Cambridge. I am a friendly Bartender with exceptional interpersonal communication skills, successful in delivering quality service in fast-paced environments with a high numbers of patrons .

In my spare time I enjoy Photography, working out in the gym and socialising with friends.

I am a good time keeper, reliable and a good communicator I enjoy working as part of a team but an happy to work on my own initiative.

I am an organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Bartender

The Pint shop
Cambridge, Cambridgeshire
05.2022 - Current
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Trained and supervised junior staff to maintain service standards.
  • Fully trained in cellar management line cleaning, changing beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Stood in as bar supervisor when necessary
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Collected, washed and put away glassware between guests.
  • Awarded employee of the month on several occasions.

Food and Beverage Assistant

The National Trust
Cambridge, Cambridgeshire
07.2019 - 03.2020
  • Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
  • Employed strong interpersonal skills to effectively handle queries relating to menus, allergies and restaurant services.
  • Demonstrated high standards of customer service to take and deliver accurate food and coffee orders.
  • Provided first-class customer care through efficient, helpful, friendly service, improving the likelihood of repeat custom.
  • Completed daily set up and pack down duties, including cash counting and stock replenishing.
  • While at the National trust I also worked in the retail shop and in customer services welcoming visitors and giving out information.

Education

Level 3 Extended Diploma - Creative Media production and Technology

Cambridge Regional College
Cambridge
09.2020 - 06.2022

GCSEs -

Bottisham Village College
Cambridge

Skills

  • Hospitality expertise
  • Expert multitasker
  • Enthusiastic communicator
  • Allergy awareness
  • Customer retention
  • Employee training
  • Bar snacks promotion
  • Safe serving knowledge
  • Bar cleaning and maintenance
  • Exemplary hygiene standards

Timeline

Bartender

The Pint shop
05.2022 - Current

Level 3 Extended Diploma - Creative Media production and Technology

Cambridge Regional College
09.2020 - 06.2022

Food and Beverage Assistant

The National Trust
07.2019 - 03.2020

GCSEs -

Bottisham Village College

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Joe Hughes