Holly Myers
Stockport,Cheshire
Summary
Early Years Practitioner. Dedicated to educational and emotional growth for optimal child development. Skilled in using exceptional communication skills to build positive, productive relationships with children and families.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Bartender
The Oddfellows
Mellor, Cheshire
2023.11 - Current
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Detected drug or excessive alcohol abuse and took appropriate action for customer safety.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Prepared for closing by cleaning bar area and announcing last orders.
- Memorised orders in loud and busy environments to maintain speedy service at peak times.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
Early Years Practitioner
Hollinswood Childcare
Marple Bridge, Cheshire
2022.06 - 2023.10
- Implemented Safeguarding Procedures to monitor and protect children.
- Thoroughly cleaned and disinfected play areas to control health risks.
- Discussed behavioural issues with parents offering practical solutions for improved child development.
- Conducted risk assessments for activities to uphold Health and Safety.
Education
None -
Hulme Hall Grammar School
Stockport 2017.09 - 2023.06
Skills
- Hardworking
- Excellent timekeeping
- Smart appearance
- Excellent customer care
- Multi-line telephone systems
- MS Office
- Data entry
- Security awareness
- Beer, wine and cocktail service
- Alcohol order processing
- Hospitality expertise
- Bar security
- Safe serving knowledge
- Cash reconciling
- Verbal communication
- Enthusiastic communicator
- Exemplary hygiene standards
- Courteous
- Food service
- Inventory control
- Organised and reliable
- Outstanding customer service
- Alcohol licensing law compliance
- Bar cleaning and maintenance
- Allergy awareness
- Strong communication
- Problem solving
- Floor staff management
- Till balancing
- Expert multitasker
Timeline
Bartender
The Oddfellows
2023.11 - Current
Early Years Practitioner
Hollinswood Childcare
2022.06 - 2023.10
None -
Hulme Hall Grammar School
2017.09 - 2023.06