Summary
Overview
Work history
Education
Skills
Timeline

Joanne Jones

Doncaster,U.K.

Summary

Experienced Substance Misuse Service Manager with over 17 years of experience. Excellent reputation for resolving problems and improving service efficiency to ensure the patient receives the best care. Dedicated Substance Misuse professional with history of meeting company goals utilising consistent and organised practices as well as committed to ensure patients remain the focus of our services. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

27
27
years of professional experience

Work history

Substance Misuse Service Manager

Practice Plus Group
HMP Lindholme
09.2017 - Current
  • Drove operational improvements which resulted in improved service efficiency and adherence to national service specification, this resulted in a good report from A Better Life for the service and monthly provides good feedback for the team in local surveys.
  • Worked autonomously to develop action plans and to deliver an improved service such as recent Blood Borne Virus system of testing recalled patients
  • Provided support and training on a variety of different Psychosocial Techniques for new members of staff and supported existing members of staff to develop their skills
  • Delivered Trauma Informed groups and researched the topic to fully deliver the material, this is a passion of mine and has resulted in me using techniques and learning form this on a daily basis.
  • Prepared variety of different written communications, reports and documents such as mouthy updates to Prison Drug Strategy group
  • Used current data and knowledge of NDTMS to train the team in accurate data collection and to improve the metrics for current Prison Data Performance
  • Worked closely with community partners to ensure recording of data is accurate for both teams.
  • Part of the current working group to develop an agreed Continuity of Care form to allow community and prison services to have access to the correct information in a timely manner to ensure seamless transitions between both services
  • Currently supervise and manage a team of 9 staff of varying backgrounds such as Nurse, Recovery Worker or healthcare Support Worker
  • Collaborated with team members to achieve target results across all of healthcare, promoting an integrated way to work, such as covering medication administration and ensuring whole team approach to blood borne Virus testing, ensuring that patient care is delivered to a high level.
  • Been invloed with reporting and supporting staff to report Safeguarding issues. I currently am part of the Prison Safety Interventions Meeting to ensure patients wellbeing.
  • Created reports in SystmOne for monthly reporting and accurate NDTMS submission

Substance Misuse Clinical Matron

Nottinghamshire Healthcare NHS Foundation Trust
HMP Lindholme
09.2013 - 09.2017
  • Represented the service and Prison Substance Misuse Treatment at several National Conferences, delivering presentations and chairing discussion groups on Substance Misuse Work in prisons.
  • Chaired the Senior Practitioner forum to support the development of work from a National level and disseminate to teams, this work entailed working parties to understand current guidance and develop ways to integrate this in to practice.
  • Improved operations through consistent hard work and dedication.
  • Demonstrated respect, friendliness and willingness to help wherever needed, staff would feel comfortable coming to me for advice and support.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork by attending the National Quality Meeting and contributing ideas to ways to develop teams such as developing audits for psychosocial work.
  • Proved successful working within tight deadlines and fast-paced atmosphere, such as developing new ways of practice to required timescales.

Substance Misuse Cluster Manager

Nottinghamshire Healthcare NHS Foundation Trust
HMP Moorland and HMP Hatfield
08.2010 - 09.2013
  • Collaborated with team members to achieve target results.
  • Developed team communications and information for meetings.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

CARAT Cluster Manager

Lifeline
HMP Moorland, HMP Hatfield, HMP Hull and HMP Everthorpe
08.2005 - 09.2010
  • Maintained energy and enthusiasm in fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed team communications and information for meetings.

CARAT Worker

Lifeline
HMP Lindholme
05.2005 - 09.2005
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to patients within specific timeframes.

CARAT Worker

Compass
HMP Lindholme
07.2002 - 05.2005
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Delivered services to patients within specific timeframes.

Probation Service Officer

National Probation Service
Rotherham
06.2001 - 07.2002
  • Delivering accredited programmes in the community.

Psychological Assistant

HM Prison Service
HMP Moorland
03.2000 - 06.2001
  • Deliver accredited programmes in a prison setting

Residential Social Worker

Robert Ogden School
Barnsley
01.2000 - 03.2000
  • Supporting children with autism in a residential setting

Relief Worker

Thorne House Services for Autism
Thorne
01.1997 - 01.2000
  • Supporting adults with autism in a residential setting

Education

Bachelor of Science - Biology And Psychology

University of Luton, Luton Bedfordshire
07-1996

Skills

  • P>Substance Misuse expertise
  • P>Flexible and Adaptable
  • P>Dependable and Responsible
  • P>Problem-Solving
  • P>Cultural Awareness
  • P>Critical Thinking

Timeline

Substance Misuse Service Manager - Practice Plus Group
09.2017 - Current
Substance Misuse Clinical Matron - Nottinghamshire Healthcare NHS Foundation Trust
09.2013 - 09.2017
Substance Misuse Cluster Manager - Nottinghamshire Healthcare NHS Foundation Trust
08.2010 - 09.2013
CARAT Cluster Manager - Lifeline
08.2005 - 09.2010
CARAT Worker - Lifeline
05.2005 - 09.2005
CARAT Worker - Compass
07.2002 - 05.2005
Probation Service Officer - National Probation Service
06.2001 - 07.2002
Psychological Assistant - HM Prison Service
03.2000 - 06.2001
Residential Social Worker - Robert Ogden School
01.2000 - 03.2000
Relief Worker - Thorne House Services for Autism
01.1997 - 01.2000
University of Luton - Bachelor of Science, Biology And Psychology

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Joanne Jones