Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jessica Walford

Sevenoaks,Kent

Summary

I am currently a dedicated and detail-oriented Lettings Negotiator with Land Estates in Dartford, a revered family run business where I have worked for 18 months.

Having successfully completed my training I am now looking to take my career and prospects to the next level.


My personal and professional development is very important to me which is why I am eager to apply my passion for real estate and to commit to delivering exceptional service in a challenging and rewarding environment.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Lettings negotiator

Land Estates
Dartford, Kent
03.2024 - Current
  • Researched and implemented social media content strategy across TikTok, Facebook, and Instagram.
  • Developed a strong foundation in both lettings and sales over the past 18 months.
  • Conducted numerous property viewings across both departments, contributing to successful lets and sales (e.g. 16 Swaledale, 14 Muir Drive, 76 William Mundy Way).
  • Built strong, trusting relationships with landlords and vendors.
  • Confidently discussed pricing strategies, including proposing reductions when appropriate.
  • Independently submitted offers to landlords in absence of senior staff (all accepted – e.g. Creek Mill Way, Eloise Court, Pollard Walk).
  • Worked with colleagues to better understand sales processes and procedures in addition to letting responsibilities.
  • Kept up to date with the local property market (aware of stabilising sales market and high demand in rentals).





Supervisor

Waitrose
Sevenoaks, Kent
03.2022 - 09.2025
  • Supervising staff within store
  • Cashing up at the end of shifts
  • Addressing concerns/resolving issues raised by customers
  • Conducting stock management
  • Keyholder
  • Providing inductions for new staff
  • Attended Complaint Handing: Effective Conversations seminar

Food & Beverage Assistant

Brands Hatch Place Hotel
Fawkham, Kent
11.2021 - 04.2022
  • FOH duties such as greeting & seating customers
  • Supporting events
  • Liasing with bar, kitchen and receptionist staff

Waitress

The Mount Vineyard
Shoreham, Kent
02.2021 - 03.2022
  • Food/Drink running to the restaurant and terrace
  • Supporting bar staff
  • Liasing with the events and kitchen teams

Barista/Waitress

Joesph's Kitchen
Sevenoaks, Kent
03.2020 - 02.2021
  • Handling online food orders & deliveries
  • Completing stocktakes
  • Cashing up at the end of shifts
  • Managing all aspects of customer service

Waitress

The Castle Hotel
Eynsford, Kent
05.2019 - 10.2019
  • Ensuring clients are satisfied with their food/drinks
  • Training new staff
  • Presenting invoices/Receiving payment
  • Receiving stock deliveries

Education

6 GCSE's -

KNOLE Academy
09.2015 - 06.2020

Travel & Tourism Diploma -

North Kent College
Dartford
09.2020 - 06.2021

Skills

  • High-Pressure resilience
  • Interpersonal diplomacy
  • Property inspection techniques
  • Excellent communication
  • Preparation of tenancy renewals
  • Negotiation expertise
  • Enquiry management
  • Effective time management
  • Driving licence

Timeline

Lettings negotiator

Land Estates
03.2024 - Current

Supervisor

Waitrose
03.2022 - 09.2025

Food & Beverage Assistant

Brands Hatch Place Hotel
11.2021 - 04.2022

Waitress

The Mount Vineyard
02.2021 - 03.2022

Travel & Tourism Diploma -

North Kent College
09.2020 - 06.2021

Barista/Waitress

Joesph's Kitchen
03.2020 - 02.2021

Waitress

The Castle Hotel
05.2019 - 10.2019

6 GCSE's -

KNOLE Academy
09.2015 - 06.2020
Jessica Walford