Jessica Glover
Manchester ,Greater Manchester
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of professional experience
Work history
Waiter
The Nags Head, Red Cat
Great Missenden, Buckinghamshire
05.2023 - 08.2025
- Remained calm under pressure, ensuring better performance during peak hours.
- Maintained knowledge of menu items, leading to accurate order taking.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Accommodated special dietary requests, enhancing customer dining experience.
Education
Higher National Diploma - Business
Henley College
Henley on Thames, Oxfordshire 09.2023 - 07.2025
GCSEs - Maths and English
The Misbourne
Great Missenden, Buckinghamshire 09.2018 - 06.2023
NVQ Level 4 - Events Management
Manchester Metropolitan University
Manchester 09.2025 -
Skills
- Handling difficult customers
- Sales persuasion
- Special dietary requirements understanding
- Highly responsible and reliable
- Food and wine pairing
- Section management
- Bartending
Timeline
NVQ Level 4 - Events Management
Manchester Metropolitan University
09.2025 -
Higher National Diploma - Business
Henley College
09.2023 - 07.2025
Waiter
The Nags Head, Red Cat
05.2023 - 08.2025
GCSEs - Maths and English
The Misbourne
09.2018 - 06.2023