Summary
Overview
Work history
Education
Skills
Languages
REFERENCE
Timeline

Jessica Drew

Abbey Wood,City of London

Summary

Creative and innovative professional with strong administrative background. Proactive and resourceful team player, committed to improving efficiency and productivity of administrative team. Experienced in training and mentoring administrative staff in variety of common tasks and projects.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Administrator

Curry's PC World
Tilbury, Thurrock
02.2020 - Current
  • Oversaw database to maintain updated records and accuracy.
  • Managed office supply inventory, performing stock take duties and ordering additional supplies to meet staff needs.
  • Liaised with customers to resolve inquiries, appointment requests and billing questions.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Fostered culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.

Sales assistant

The Body Shop
Bexleyheath, Bexley
05.2017 - 01.2020
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Education

GCSEs - maths

Harris Garrard Academy, Erith
09.2003 - 07.2008

Skills

  • Ability to prioritize
  • Business administration
  • Complaint resolution
  • Report writing
  • Microsoft Office expertise
  • Reporting and documentation
  • Customer assistance
  • Brand awareness
  • Active selling
  • Excellent timekeeping
  • Product expertise

Languages

English
Native

REFERENCE

Harley Cardiff

Front Line Manager

07576160648


Abdiraheen Mohamed

Operations manager 

07770660511

Timeline

Administrator - Curry's PC World
02.2020 - Current
Sales assistant - The Body Shop
05.2017 - 01.2020
Harris Garrard Academy - GCSEs, maths
09.2003 - 07.2008

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Jessica Drew