Summary
Overview
Work history
Education
Skills
Certification
Interests
Additional Information
Languages
Timeline
Generic

JOEL JOHNY

Wembley,London

Summary

Hardworking administrator talented with clerical work and skilled in managing team assignments. Experienced with word processing, data entry and scheduling to support Administrative office needs. Adapts easily to changing needs and analytically approaches diverse administrative issues. Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Motivated and detail-orientated individual with desire to gain work experience and learn from administrative team. Applies methodical, problem-solving approach to challenging tasks. Learns quickly and offers strong digital skills.

Overview

5
5
years of professional experience
1
1
Certification

Work history

Administrator

Circle Health Group
Harrow
10.2022 - Current
  • Required providing efficient, professional, and standard service to all patients, visitors, consultants and staff when dealing with all of patient's queries
  • Maintaining good communication and relation with other departments and making sure all patients request from different departments are dealt with and solved.
  • Organised physical files and digitised records to support ease of access and GDPR compliance.
  • Taking responsibility for missing patient files and requests from departments and executing appropriate action to find the missing files or to make the best decision
  • Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Oversaw database to maintain updated records and accuracy.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Ability to deal working in highly intense and stressful situations and environments through effective teamwork, social skills and effective communication.

Customer Assistant

Tesco Occtober
01.2019 - 1 1
  • Required to socialise with the customers when assisting through purchases and guidance as well as cashier and cash management
  • Understanding of dealing with customers with different attitudes and approaches to interact with them
  • Clear and effective communication with customers and colleagues when supporting and guiding
  • Leadership skills by taking initiative, helping inexperienced staffs to improve and be productive.

Education

BSc - Accounting & Finance

University of Kent Giles Ln
2021

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Sixth form College
2017

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St. Gregory's Roman Catholic Science College
2015

Skills

  • Excellent Team Member
  • Understanding of accountancy practices, commerce and finance and skills
  • Quantitative, problem-solving, research skills as well as analytical skills
  • Money management
  • Ability to tolerate highly intense working environments and situations
  • Always motivated to learn new skills and grow
  • Complaint resolution
  • Operations management
  • Reporting and documentation
  • Ability to prioritize
  • File and data retrieval systems
  • Presentation design
  • Data entry
  • Report writing
  • Motivational leadership style
  • Database administration
  • Documentation control
  • Employee management
  • Business administration
  • Microsoft Office expertise
  • Data management

Certification

Co-founder and Event Organiser for Malayalam Society at University of Kent [2020-2021] Beginner to Pro in Excel: Financial Modelling and Valuation (UDEMY) [2022] The Complete Management Skills Certification Course on (UDEMY) [2022]

Interests

INTRESTS & ACTIVITIES , Adventurous and extrovert Regular Gym workouts for mental and physical wellness. Enjoys playing Sports such as Tennis, Table Tennis, Badminton, Cricket and Football Member of the Youth Club in my parish Adding to my skillset, for example, currently learning Procurement Masterclass & ChatGPT PLUS Productivity & Teams Course in Udemy.

Additional Information

  • KCYL Malayalam Community Football Tournament winners [2019] St Josephs Catholic Church Youth Community badminton tournament 2nd runner [2019]

Languages

Malayalam
Fluent
English
Proficient (C2)

Timeline

Administrator

Circle Health Group
10.2022 - Current

Customer Assistant

Tesco Occtober
01.2019 - 1 1

BSc - Accounting & Finance

University of Kent Giles Ln

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Sixth form College

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St. Gregory's Roman Catholic Science College

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JOEL JOHNY