Jenson Gunn
Gloucester,Gloucestershire
Summary
A motivated and energetic student with strong legal knowledge gathered whilst completing A-levels. Eager to apply this knowledge and collect experience in a starting role in the Legal sector, ideally as a trainee solicitor or legal assistant. Skilled in legal research and drafting documents to tackle problems. An eager worker who is entirely fluent in the Microsoft family, and who is seeking to contribute to a spirited legal team whilst also developing professionally in a supportive but challenging environment.
Overview
4
4
years of professional experience
Work History
Customer assistant
Oxstalls Lane Fryer
Gloucester, Gloucestershire
04.2021 - 11.2021
- Handled cash and card payments with accuracy.
- Advised customers on availability, pricing and location of products.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Listened actively to customer concerns, confusions and needs for excellent communication.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Customer assistant
Nick Browns' Butchers LTD
Gloucester, Gloucestershire
06.2021 - 02.2025
- Advised customers on availability, pricing and location of products.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
- Managed customer complaints with prompt, mutually beneficial resolutions.
- Offered advice on product selection for enhanced levels of support and service.
- Performed daily opening and closing functions and inventory management.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Offered prompt solutions to maintain customer satisfaction.
- Applied creative solutions quickly to arising problems impacting customer satisfaction.
General assistant
Sainsbury's
Cheltenham, Gloucestershire
01.2025 - Current
- Assisted in product sourcing tasks which led to better variety on offer.
- Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
- Processed payments securely, safeguarding against fraud or discrepancies.
- Helped resolve customer queries promptly, fostering good relations with clients.
- Aided in office administration duties, improving overall operational efficiency.
- Maintained a clean, organised workspace to ensure smooth daily operations.
Education
GCSEs - Chemistry
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - Physics
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - Biology
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
A-Levels - Extended Project Qualification
Churchdown School Academy
Gloucester, Gloucestershire 10/2021 - 05/2022
A-Levels - History
Churchdown School Academy
Gloucester, Gloucestershire 09/2021 - 06/2023
A-Levels - English Literature
Churchdown School Academy
Gloucester, Gloucestershire 09/2021 - 06/2023
A-Levels - Applied Law
Churchdown School Academy
Gloucester, Gloucestershire 09/2021 - 06/2023
GCSEs - History
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - Computer Science
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - Physical Education
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - Mathematics
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - English Language
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
GCSEs - English Literature
Churchdown School Academy
Gloucester, Gloucestershire 09/2019 - 07/2021
Skills
- Complaint management
- Exemplary Customer Service
- Team player
- Product knowledge
- Visual merchandising
- Conflict Resolution
- Personable
- Warm
- Fresh produce checks
- Keen problem solver
- Retail sales expertise
Affiliations
- Many sports (mainly F1, Football and NFL)
- Films
- Playing tennis
- Collecting football shirts
- Alternative rap
- Painting
Accomplishments
A mentor to a year 7 student throughout the first year of Sixth Form (2021-22). Student of the term in multiple subjects during school years.
Languages
Italian
Beginner
English
Native
Timeline
General assistant
Sainsbury's
01.2025 - Current
Customer assistant
Nick Browns' Butchers LTD
06.2021 - 02.2025
Customer assistant
Oxstalls Lane Fryer
04.2021 - 11.2021
GCSEs - Chemistry
Churchdown School Academy
09/2019 - 07/2021
GCSEs - Physics
Churchdown School Academy
09/2019 - 07/2021
GCSEs - Biology
Churchdown School Academy
09/2019 - 07/2021
A-Levels - Extended Project Qualification
Churchdown School Academy
10/2021 - 05/2022
A-Levels - History
Churchdown School Academy
09/2021 - 06/2023
A-Levels - English Literature
Churchdown School Academy
09/2021 - 06/2023
A-Levels - Applied Law
Churchdown School Academy
09/2021 - 06/2023
GCSEs - History
Churchdown School Academy
09/2019 - 07/2021
GCSEs - Computer Science
Churchdown School Academy
09/2019 - 07/2021
GCSEs - Physical Education
Churchdown School Academy
09/2019 - 07/2021
GCSEs - Mathematics
Churchdown School Academy
09/2019 - 07/2021
GCSEs - English Language
Churchdown School Academy
09/2019 - 07/2021
GCSEs - English Literature
Churchdown School Academy
09/2019 - 07/2021
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