Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Jennifer Jardim

London

Summary

Marketing & PR graduate with a First-Class Honours degree and over two years of experience in customer service, administration, and freelance marketing. Skilled in content creation, event support, and brand communication. Organised, proactive, and a strong communicator with an eye for detail. Looking to grow in a creative marketing team.

Overview

4
4
years of professional experience

Work history

Rapport receptionist

WTW
London
04.2025 - Current


  • Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
  • Welcomed clients and visitors, supporting a professional and branded environment.
  • Helped coordinate meeting rooms and tracked visitor data.
  • Supported smooth communication between teams.
  • Assisted with daily admin and reception tasks.

Receptionist

Royal National Hotel and City Sleeper.
London
01.2024 - 04.2025


  • Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
  • Upheld confidentiality with sensitive information handling procedures.


  • Handled high volumes of guest check-ins and enquiries
  • Reported maintenance issues and tracked guest concerns using hotel software
  • Multitasked effectively during busy periods
  • Maintained guest satisfaction and clear communication




FREELANCE MARKETING CONSULTANT

INTERNSHIPS
London
04.2021 - 11.2023
  • Created compelling content to increase website traffic.
  • Boosted brand visibility by implementing innovative digital marketing strategies.
  • Created content for websites and social media
  • Helped small businesses with marketing plans
  • Supported email campaigns and brand messaging
  • Built good relationships with clients


Education

Bachelor of Arts - Marketing & PR

Coventry University
Coventry
2018 - 2021

Spear (Personal and Career Development Programme)
London

London

Skills

  • Reliable punctuality
  • Discretion and confidentiality
  • Customer Service
  • Events support
  • Content writing
  • Diary & inbox management
  • Teamwork & communication


Affiliations

  • ● Writing, events, travel, sustainability, visual arts.

Accomplishments

I am a highly motivated Marketing and PR graduate with first-class honours. I was recognised for producing an award-winning short documentary and achieving a diploma for excellence during college. Currently seeking an entry marketing role, I am eager to acquire new skills that I can transfer to future roles. I am committed to achieving professional and personal growth in my next job opportunity. In addition to my academic accomplishments, I am proficient in multiple languages, including Spanish and Portuguese.

Timeline

Rapport receptionist

WTW
04.2025 - Current

Receptionist

Royal National Hotel and City Sleeper.
01.2024 - 04.2025

FREELANCE MARKETING CONSULTANT

INTERNSHIPS
04.2021 - 11.2023

Bachelor of Arts - Marketing & PR

Coventry University
2018 - 2021

Spear (Personal and Career Development Programme)

London

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Jennifer Jardim