Jennifer Behan
STOCKPORT,Greater Manchester
Summary
I began my working life at the age of 16 in a variety of customer facing roles including positions within Solicitors, Building Societies and a Private Cosmetic Clinic. These roles enabled me to develop excellent customer service, communication and administrative skills.
In May 2000 I became a foster carer and providing care and support to many young children. This experience strengthened my patience, empathy, organisation and ability to work with a wide range of professionals.
Following my fostering career I continued to work with children but now in an educational environment.
I have excellent communication skills, am a quick learner and enjoy taking on new challenges. I would welcome the opportunity to return to a role outside of education where I can apply my transferable skills commitment and experience in a new professional environment.
Overview
33
33
years of professional experience
Work history
Teaching assistant in primary school
SMBC
Stockport, Cheshire
2013.04 - Current
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Utilised creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
- Monitored pupil behaviour during class time, ensuring a conducive learning environment.
- Assisted with the marking of pupils' work, providing constructive feedback where necessary.
- Communicating with pastoral team and families on a day to day basis.
Foster carer
SMBC
Stockport , Cheshire
2000.04 - 2013.04
- Facilitated open lines of communication with social workers, leading to more effective care plans.
- Provided emotional support to children in foster care, resulting in improved mental well-being.
- Navigated complex emotional situations with empathy and patience, aiding in conflict resolution.
- Built strong relationships with birth families where appropriate, strengthening family ties.
- Managed medical appointments and health needs of children, ensuring proper physical health.
- Worked closely with other professionals involved in child's welfare; improving collaborative efforts towards child's wellbeing.
- Delivered consistent care whilst managing challenging behaviour to ensure stability within the household.
- Provided around-the-clock support during emergencies or crises; offering immediate help when needed.
- Adhered strictly to safeguarding protocols; ensuring safety at all times.
- Maintained a safe and nurturing living environment, promoting a sense of security.
- Provided 24-hour day to day care of infants to adolescents to manage daily needs.
- Met ongoing medical needs of children by coordinating with specialists.
Personal Assistant/Receptionist
Farjo Medical Centre
Manchester, Manchester
1993.09 - 2000.04
- Welcoming patients on arrival.
- Answering telephone enquiries
- Entering potential clients onto a database.
- Scheduling appointments
- Liaising with the surgeons regarding appointments in both Manchester and Harley Street London.
- Supporting with surgery aftercare.
- Keeping the reception area clean and tidy at all times.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Handled purchasing tasks for office supplies.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
Education
GCSEs -
The Manor School
Cheadle, StockportSkills
- Microsoft office
- Excellent communication and organisational skills
- Quick learner
- Ability to work well as a team
- Excellent customer service skills
- Strong empathy
- Reliable punctuality
- Flexible
- Email management
- Organisational efficiency
- Discretion and confidentiality
- Well-presented
Affiliations
- Hobby cake maker - passion for the decorations
- Socialising with friends and family
- Spending quality time with my grandson
Timeline
Teaching assistant in primary school
SMBC
2013.04 - Current
Foster carer
SMBC
2000.04 - 2013.04
Personal Assistant/Receptionist
Farjo Medical Centre
1993.09 - 2000.04
GCSEs -
The Manor School