Sofia Khan
High Wycombe,United Kingdom
Summary
Currently I am working as a teaching assistant in key stage 2 in Bookerhill primary school. In this role I am doing many jobs including preparing the classroom for the day for the teachers and children. I help the teacher with her planning for some of the children who have special educational needs. One of my roles is to help the children with extra needs and make sure they understand their work well and help them with any issues they have. At present I am working with a visually impaired child who also suffers from ADHD and mitochondrial disease, for which it is a very challenging role, for which I make a lot of improvised pieces of work for him, to be able to access his full potential.
In this role I have also worked a lot in the school office, from where I have a dedicated day to do all my planning, and use this time on the computer and also make phone calls to parents and any organisations the child is involved with, I have worked in this role for three years now, my role especially has included a one to one basis with children who have extra needs. This is a very demanding but very rewarding role. In this role I have gained a lot of experience in coping well under pressure, interacting with parents, general office duties. Dealing with outside agencies for children’s needs.
In my previous job my role was as a receptionist. My main responsibilities were to welcome patients who were adults and children. To make appointments, attend phone calls, photocopying, calling patients, administration, filing etc. using Microsoft Word, Edexcel. A lot of the job involved being kind and empathetic towards the patients, and helping the orthodontists to run their clinics smoothly.
Overall I am an individual of great qualities. I am a happy go lucky individual who likes to be known for my high quality of work, and understanding of the environment around me. I like to have a high standard of professionalism in the workplace. I am a polite, kind and empathetic person, who likes to help people with their specific needs.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Teaching assistant in primary school
Bookerhill Primary School
High Wycombe, Buckinghamshire
09.2023 - Current
- Created visual aids for use during lessons that enhanced learner engagement and understanding of key concepts.
- Aid in the supervision of children during break times further ensuring their safety while on school premises.
- Contribute to the development of school policies aimed at enhancing teaching methods and techniques.
- Foster positive relationships with parents and colleagues to create a supportive educational atmosphere.
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Utilise creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
- Participate actively in parent-teacher meetings, discussing individual student progress and areas of improvement thoroughly.
- Monitor pupil behaviour during class time, ensuring a conducive learning environment.
- Work closely with teachers to implement engaging lessons which improved student participation.
- Prepare classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
- Provide special attention to students with learning difficulties for better inclusion in class activities.
- Create positive, engaging learning environments to improve student experiences.
- Offer support to special needs students, guaranteeing safety and access to equitable learning.
- Assist with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
Preschool assistant
Oakleys Pre school
High Wycombe, Buckinghamshire
02.2023 - 07.2023
- Facilitated story reading sessions to promote literacy skills.
- Ensured individual attention given during class activities, enhancing student engagement levels significant,
- Organised art and craft sessions, stimulating creativity in children.
- Supervised outdoor playtime for physical fitness enhancement of the children.
- Enhanced children's social development with group activities.
- Prepared teaching materials for effective lessons.
Receptionist
Octagon Orthodontist
High Wycombe, Buckinghamshire
04.2003 - 03.2004
- Handled appointment scheduling to ensure smooth daily operations.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Completed data entry tasks whilst adhering to strict deadlines.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Maintained accurate logs of visitor entries for security purposes.
- Assisted with administrative tasks, improving overall functionality of the office.
- Maintained an organised reception area for a professional business environment.
- Upheld confidentiality with sensitive information handling procedures.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Managed phone calls, resulting in effective communication flow within the company.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Wrote professional letters, memos and emails for internal and external business communication.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
Pharmacy assistant
Boots the Chemist
High Wycombe, Buckinghamshire
09.2000 - 09.2002
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Promoted wellness products strategically, increasing awareness among customers.
- Improved patient care by providing professional advice on medications.
- Assisted in the dispensing of prescriptions to ensure customer satisfaction.
- Managed stock levels effectively to prevent shortages or excesses.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Enhanced efficiency by organising medication shelves according to categories and expiry dates.
- Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Utilised comprehensive knowledge of over-the-counter medicines to provide accurate advice to customers.
- Kept pharmacy counter and related areas clean, neat and organised.
- Assisted pharmacy staff in preparing medications and filling orders.
- Minimised patient waiting times through excellent prioritisation and multitasking.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Identified high-demand and out-of-stock items for replenishment.
- Maintained confidential patient records in line with data protection laws.
- Dispensed medication accurately against customer prescriptions.
- Assessed medication suitability through thorough medical history checks.
Education
Btec GNVQ Business Advanced Studies - Business
Cressex Sixth Form
High Wycombe, Buckinghamshire 09.1998 - 07.2000
GCSEs - English
Wycombe West Secondary School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - Maths
Wycombe West Secondary
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - Science
Wycombe West Secondary School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - Social Science
Wycombe West Secondary School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - Child Development
Wycombe West School
High Wycombe 05.1998 - 07.1998
GCSEs - Textiles
Wycombe West School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - Technology
Wycombe West School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
GCSEs - RE
Wycombe West School
High Wycombe, Buckinghamshire 05.1998 - 07.1998
Skills
- Special educational needs coordination
- Strong empathy
- Microsoft office suite proficiency
- Educational creativity
- Maintaining confidential pupil records
- Proactive communication
- Active learning strategies implementation
- Positive reinforcement techniques usage
- Health and Safety Compliance
- Curriculum planning
- One-to-one student support
- Student administration
- Class behaviour management
- Special Educational Needs (SEN) support
- Resilience under pressure
- Organisational efficiency
- Reception area maintenance
- Positive outlook
- Front desk security protocols
- Reliable punctuality
- Telephone operation
- Discretion and confidentiality
- Email correspondence
- Flexible
- Customer Service
- Calm under pressure
- Attention to Detail
- Microsoft Office
- Professional appearance
- Organisation and efficiency
- Professional attitude
- Efficient appointment booking
- Excellent telephone manner
- Trustworthy
- Greeting customers
- Word processing
- Multitasking ability
- Multitasking and prioritisation
- Friendly customer service
Affiliations
- I like to read in my spare time, and also go for walks in the evening to refresh my mind.
Languages
Punjabi
Intermediate
Urdu
Intermediate
Certification
First Aid course July 2025
Timeline
Teaching assistant in primary school
Bookerhill Primary School
09.2023 - Current
Preschool assistant
Oakleys Pre school
02.2023 - 07.2023
Receptionist
Octagon Orthodontist
04.2003 - 03.2004
Pharmacy assistant
Boots the Chemist
09.2000 - 09.2002
Btec GNVQ Business Advanced Studies - Business
Cressex Sixth Form
09.1998 - 07.2000
GCSEs - English
Wycombe West Secondary School
05.1998 - 07.1998
GCSEs - Maths
Wycombe West Secondary
05.1998 - 07.1998
GCSEs - Science
Wycombe West Secondary School
05.1998 - 07.1998
GCSEs - Social Science
Wycombe West Secondary School
05.1998 - 07.1998
GCSEs - Child Development
Wycombe West School
05.1998 - 07.1998
GCSEs - Textiles
Wycombe West School
05.1998 - 07.1998
GCSEs - Technology
Wycombe West School
05.1998 - 07.1998
GCSEs - RE
Wycombe West School
05.1998 - 07.1998