Jenna Mills

Experienced professional with 2 years of bar experience and extensive expertise in bar tap operation and alcohol licensing laws (working to get my licence; however, familiar with the laws as I have seen them in practice), complemented by a strong proficiency in beverage service and bar equipment such as the taps, guns, and dishwashers.

As well as the two years of bartending experience also has 3 years of experience in hospitality (waitressing/service)

Energetic Bartender with a knack for creating memorable guest experiences and boosting sales. Has managed busy shifts with grace, ensuring seamless service and happy customers.

Skilled in problem-solving and maintaining a welcoming atmosphere, contributing to repeat business and positive reviews, especially amongst VIP customers and the service they receive. Complaint resolution handled well, as well as glassware maintenance and ensuring high standards of alcohol service.

Adept at public relations with a calm demeanour, even when under pressure, showcasing patience and endurance during all shifts, whether it's function nights or service during games.

Experience in inventory management and cash handling, including tabs.

Strategic planning comes easily to me due to my events management experiences, and positive attitude towards customers and their needs and inquiries.

Communication proficiency and time management efficiency, while excelling in waitressing protocols and problem-solving.

Career goals- to expand knowledge of drinks making and the job as a whole, with things such as how to make different cocktails and changing kegs, etc, as I expand my resourcefulness to optimise operations within the hospitality industry.

During my Duke of Edinburgh which I have the bronze award for my volunteering was in Facilitation.

To be a facilitator is to explore different means of education, whether it be through art movement or writing. It is my job to observe which of these would be beneficial to use to help someone learn, whether it be something they're struggling with or something they are learning from new.

I believe this is what has helped me to aid new starts in the workplace, as often I teach them things they don't know on shifts.

As well as this, I have my MVP award.

MVP stands for Mentors in Violence Prevention

For my award, I would go into classes and teach younger years about gender-based violence, bullying, and sexual harassment amongst their age group, as this is a peer mentoring leadership initiative, and something I care deeply about , especially now with working in football, where these issues are prominent.

My hobbies include:

Art, I enjoy doing expressive works as well as grey scale tonal of famous people such as Robbie Williams, Slash from Guns Roses, and Lewis Capaldi, to name a few- these portraits are also what helped me gain my unconditional offer for art university, which I inevitably turned down to study psychology and sociology once i had met my conditional offer.

I also enjoy baking, which is something I have brought with me through life from my mother and grandmother.

I enjoy music and can play several instruments, such as the keyboard and glockenspiel. Due to my love for music, I also enjoy going to concerts and have been to ones such as AC/DC, Iron Maiden, The Script, and even Ed Sheeran.

Nature and architecture are also things I enjoy due to my artistic nature. I also enjoy walking and exploring new places.

film and media always take my interests, with films from the Marvel and Disney universe taking my top interests due to the complex characters and plot lines; however, I also enjoy TV shows such as Dexter, Friends, Grace and Frankie, and even The Vampire Diaries for its 2000s charm.