Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jeba Jussab

Bristol,United Kingdom

Summary

I am a friendly, hardworking, and reliable customer service professional with experience in fast-paced food and retail environments. I enjoy helping customers with their orders, answering questions, and making sure they have a positive experience.

I am confident operating tills, handling cash and card payments, and supporting my team to keep the store running smoothly, even during busy periods.

I am motivated, adaptable and take pride in being punctual organized and ready to help wherever needed. I enjoy being part of a team, assisting colleagues when required, and ensuring every customer leaves happy. I am enthusiastic about delivering excellent customer care promoting in-store offers and contributing to a welcoming store environment.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Customer assistant

KFC Eastgate
Bristol, United Kingdom
2024.11 - Current

· Worked closely with team members to keep the store running smoothly.

· Took customer orders and operated the till, handling cash and card payments accurately.

· Promoted the customer loyalty scheme at checkout.

· Boosted product sales by offering guidance to customers on their choices.

· Focused on updating orders and informing customers about new promotions while on shift.

· Helped customers, including those with disabilities, to make their experience easier and more enjoyable.

· Followed health and safety rules to make sure the store was safe at all times.

· Helped keep the store tidy and organized so it looked nice for customers.

· Assisted the team or covered for the supervisor when needed to keep everything running smoothly.

Takeaway assistant

Omars Indian Takeway
Bristol, United Kingdom
2023.02 - 2024.11

· Greeted customers with a friendly attitude and helped with their questions.

· Delivered fast and accurate service during busy periods, handling high-volume food and drink orders.

· Took and managed cash and card payments, giving correct change and ensuring smooth transactions.

· Checked deliveries carefully to make sure all ingredients and supplies were fresh and high quality.

· Maintained clean food prep and service areas, following hygiene and food safety standards.

· Helped pack meals carefully for collection, ensuring orders were accurate.

· Answered phone calls politely and efficiently.

Education

GCSEs - ESOL English Level 1 & Maths

College Green
Bristol, United Kingdom
2021.01 - 2024.11

Skills

  • Good communication with customers and team members
  • Teamwork and collaboration in busy environments
  • Assisted in supervising team members when the supervisor was away
  • Time management and task prioritisation
  • Customer service and helping customers, including those with disabilities
  • Food hygiene and safe handling practices
  • Operating tills and handling cash/card payments
  • Promoting offers and loyalty
  • Flexible and reliable
  • Restock procedures

Timeline

Customer assistant

KFC Eastgate
2024.11 - Current

Takeaway assistant

Omars Indian Takeway
2023.02 - 2024.11

GCSEs - ESOL English Level 1 & Maths

College Green
2021.01 - 2024.11
Jeba Jussab