Jayesh Tamang
City of London,United Kingdom
Summary
Energetic Retail Assistant with knack for creating welcoming shopping environments and increasing customer satisfaction. Successfully boosted sales through upselling techniques and managed inventory to ensure shelves were always stocked. Known for excellent customer service and building strong relationships with regular shoppers, contributing to store loyalty and repeat business.
Overview
4
4
years of professional experience
Work history
Retail assistant
Bhat-Bhateni Super Market
Boudha, Nepal
2023.01 - 2025.04
- Maintained clean shop floor, promoting welcoming environment.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Collaborated with store manager to identify fast-selling products and restock accordingly.
- Handled transactions, maintaining accurate till records.
Retail worker
Tiwari enterprises
Narayantar, Nepal
2021.03 - 2022.11
- Promoted seasonal items or discounts effectively stimulating increased revenue.
- Collaborated with team members to meet daily sales targets, enhancing store performance.
- Created attractive product displays that stimulated customer interest and purchases.
- Consistently met personal sales goals whilst providing excellent customer service.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Managed over 50 customer calls per day', or "Increased sales by 10%
Education
Bachelor of Science - Computer Science
Cu London
Dagenham, Barking and Dagenham 2025.06 -
High school - Major in science, specific in physics
Celebration CO-ED
Kathmandu,Nepal 2017.01 - 2018.03
A-Levels - science physic, Physic, Math
Jaya Multiply Campus
Kathmandu, Nepal 2019.04 - 2020.08
Skills
- Customer satisfaction enhancement
- Store cleanliness maintenance
- Flexible schedule availability
- Communication excellence
- Merchandising awareness
- Warranty information explanation
- Handling difficult customers
- Retail technology use
- Barcode scanning
- Conflict de-escalation
- Social media promotion
- Refund and exchange processing
- Product demonstrations
Affiliations
- BIKER, Trekking, Nature lover, Dog lover, Novel, Crypto, Stocks, Real estate, Indoor games
Languages
English
Fluent
Hindi
Fluent
Nepali
Native
Gujarati
Advanced
Timeline
Bachelor of Science - Computer Science
Cu London
2025.06 -
Retail assistant
Bhat-Bhateni Super Market
2023.01 - 2025.04
Retail worker
Tiwari enterprises
2021.03 - 2022.11
A-Levels - science physic, Physic, Math
Jaya Multiply Campus
2019.04 - 2020.08
High school - Major in science, specific in physics
Celebration CO-ED
2017.01 - 2018.03