Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

jaydip gajera

High Wycombe,Buckinghamshire

Summary

Accomplished professional with extensive expertise in supply chain management and a strong focus on customer service. Demonstrates proficiency in trading negotiation, market trend awareness, and performance monitoring, ensuring optimal stock level monitoring and replenishment. Adept at implementing quality control protocols and maintaining health and safety compliance to enhance operational efficiency. Committed to leveraging product knowledge and team leadership skills to drive business success while maintaining a customer-focused approach.

Results-driven Trading Manager excelling in driving profitability and optimising trading strategies. Led teams to implement innovative solutions, enhancing performance and market share. Known for strategic decision-making and fostering collaborative environments, resulting in improved operational efficiencies and successful market entries.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work history

customer and trading manager

Sainsbury's
Marlow, Buckinghamshire
08.2024 - Current
  • Managed in-season trading, balancing profit maximisation with risk management.
  • Boosted team efficiency by streamlining trading processes.
  • Oversaw training programmes, enhancing team capabilities in trading practices.
  • Engaged project teams with customer plans to aid achievement of deliverables.
  • Developed creative and innovative visual merchandising solutions to support sales growth.
  • Analysed sales reports against conversion KPIs and key input metrics to inform merchandising strategies.
  • Analysed sales trends to improve product availability and enhance profits.
  • Facilitated inventory flow management to reduce backstock.

Trading assistant

Sainsbury's
Marlow, Buckinghamshire
03.2024 - 07.2024

Customer service assistant

Sainsbury's
Marlow, Buckinghamshire
10.2023 - 02.2024
  • Assisted customers with product inquiries for enhanced shopping experience.
  • Collaborated well within a team setting, fostering a positive working atmosphere .
  • Improved efficiency at checkout by mastering POS system operations quickly.
  • Organised stock shelves neatly to improve the overall appearance of the shop floor.
  • Improved customer relations by managing customer complaints effectively.
  • Monitored inventory levels regularly, preventing potential stock-outs or overstocks.
  • Communicated effectively with colleagues to ensure seamless service delivery.
  • Handled cash transactions accurately, maintaining financial integrity of the till.
  • Assisted in the training of new staff members, ensuring consistency in service delivery.
  • Showcased strong communication skills when explaining promotions or discounts to customers .
  • Prioritised tasks during busy periods for maximised productivity .
  • Managed time efficiently during peak hours to limit customer waiting periods.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Education

Master of Business Administration - business

Buckinghamshire New University
Wycombe
04.2023 - 03.2024

Skills

  • Knowledge of trade tariffs
  • Supply chain understanding
  • Product lifecycle awareness
  • Customer focus
  • Trading negotiation
  • Market trend awareness
  • Excel proficiency
  • Performance monitoring
  • Supply chain management
  • Performance tracking
  • Stock level monitoring
  • Customer service-oriented
  • Stock replenishment
  • Quality control protocols
  • Time efficiency
  • Health and Safety Compliance
  • Customer Service
  • Team Leadership
  • Product knowledge
  • Equipment Maintenance

Languages

English
Fluent
Hindi
Native
Gujarati
Native

References

References available upon request.

Timeline

customer and trading manager

Sainsbury's
08.2024 - Current

Trading assistant

Sainsbury's
03.2024 - 07.2024

Customer service assistant

Sainsbury's
10.2023 - 02.2024

Master of Business Administration - business

Buckinghamshire New University
04.2023 - 03.2024
jaydip gajera