Jayden Wheeler
Basingstoke,Hampshire
Summary
Dynamic and adaptable professional with a strong focus on customer service excellence. Demonstrates flexibility in schedule and a goal-oriented approach to meet diverse customer needs effectively. Committed to leveraging adaptability and customer service skills to drive success in future roles.
Overview
1
1
Certification
5
5
years of professional experience
Work history
Customer sales assistant
Marks and Spencer
Basingstoke, Hampshire
08.2025 - Current
- Assisted customers to make informed purchasing decisions.
- Executed visual merchandising displays to increase product appeal.
- Organised marketing materials, promoting new products and discounts.
- Balanced multiple responsibilities simultaneously without compromising on quality of service provided.
Customer sales assistant
Marks and Spencer
Clapham Junction , Wandsworth
11.2024 - 08.2025
Customer assistant
Shell UK
Hook, Hampshire
06.2024 - 09.2024
- Provided excellent customer service to ensure repeat business.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Operated till systems smoothly, streamlining check-out process for customers.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
Bartender
Plush Lounge Bar
Basingstoke, Hampshire
04.2023 - 05.2024
- Demonstrated knowledge of drink recipes for improved customer experience.
- Created an inviting atmosphere through friendly interaction with customers.
- Collaborated with team members to provide seamless service during busy periods.
Assistant front of house manager
Fabulous BBQ
London
06.2022 - 08.2022
- Delivered exceptional customer service, fostering repeat business and customer loyalty.
- Resolved challenging customer interactions calmly, enhancing customer satisfaction and retention.
- Assisted Front of House Manager with administrative tasks to ensure operational efficiency.
Customer assistant
Sports Direct
Basingstoke, Hampshire
12.2021 - 04.2022
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Maintained a clean, organised workspace for the efficient operation of the checkout area.
Hospitality team member
Fabulous BBQ
Silverstone, Northamptonshire
06.2021 - 08.2021
- Maintained high levels of customer service by promptly addressing guest queries.
- Contributed to team targets by upselling menu items.
- Arranged special requests from customers promptly, creating positive impressions.
Education
GCSEs -
Cranbourne Secondary School
Basingstoke, Hampshire 09/2017 - 07/2021
Football Business and Finance
UCFB
Wembley, Brent 09/2024 - 07/2026
A-Levels -
Basingstoke Football Academy
Basingstoke 09/2021 - 07/2024
Affiliations
- Playing Non League Football
- Online Coaching for Footballs
- Coaching Football
Certification
Fa Level 1 Coaching
Driving Licence
References
References available upon request.
Timeline
Customer sales assistant
Marks and Spencer
08.2025 - Current
Customer sales assistant
Marks and Spencer
11.2024 - 08.2025
Customer assistant
Shell UK
06.2024 - 09.2024
Bartender
Plush Lounge Bar
04.2023 - 05.2024
Assistant front of house manager
Fabulous BBQ
06.2022 - 08.2022
Customer assistant
Sports Direct
12.2021 - 04.2022
Hospitality team member
Fabulous BBQ
06.2021 - 08.2021
A-Levels -
Basingstoke Football Academy
09/2021 - 07/2024
Football Business and Finance
UCFB
09/2024 - 07/2026
GCSEs -
Cranbourne Secondary School
09/2017 - 07/2021