Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Javan Houston

London,City of London

Summary

Detail-oriented professional with extensive expertise in legal procedures, administrative tasks, and case file management. Proficient in courtroom procedures, legal software, and court-specific systems, ensuring seamless operations and accurate record-keeping. Demonstrates exceptional organisational skills, adaptability under pressure, and effective decision-making abilities. Skilled in Microsoft Office Suite and technological tools to enhance productivity and maintain high standards of accuracy. Committed to leveraging strong multitasking capabilities and customer service experience to support legal teams and streamline administrative processes.

Dependable and motivated individual with strong communication and organisational skills, adept at managing courtroom procedures and liaising with legal professionals. Proficient in maintaining calm and orderly environment while handling sensitive information with discretion. Committed to ensuring smooth and efficient court operations, enhancing overall courtroom experience.

Overview

8
8
years of professional experience

Work history

Court usher

South London Coroner Court
London, London
2024.05 - Current
  • Coordinated courtroom logistics, ensuring seamless setup and maintenance of inquests
  • Support Coroners jurors and court users to ensure the smooth running of hearings
  • Demonstrated strong attention to detail whilst handling multiple tasks simultaneously under pressure.
  • Developed practical problem-solving abilities, resolving issues promptly and professionally.
  • Facilitated communication between Coroner, Coroner officers and legal professionals to ensure all requirements for efficient court proceedings are met.
  • Coordinated management of court documents and assisted in assembling legal bundles for inquests.
  • Established video links, enabling remote participation while ensuring all technical equipment functions properly.
  • Handled sensitive and confidential information with professionalism and discretion.
  • Fostered respect for legal system through adherence to rigorous protocol standards.

Restaurant Supervisor

Rosa Thai
London, London
2022.11 - Current
  • Developed and executed new procedures to enhance work efficiency and boost productivity.
  • Increased sales by 15% month by month when I joined the team.
  • Manged team efforts during rush hours to uphold outstanding service levels despite increased guest traffic.
  • Resolved challenging customer situations with composure and professionalism.
  • Enhanced customer satisfaction by swiftly addressing and resolving complaints.
  • Maintained strict compliance with health and safety regulations to uphold a safe environment for staff and customers.
  • Provided positive dining experiences by utilising exceptional customer service skills.
  • Recognised with multiple employer awards for excellence in service. With over 100 Google 5 star reviews mentioning my name in a week.
  • Assisted in onboarding new team members while overseeing effective training processes.
  • Successfully managed shift rotas to optimise staffing efficiency.
    Assigned duties to ensure smooth operational flow.
  • Oversaw inventory control and ordering of supplies to maintain smooth restaurant

Event manager

Rib Man
London, London
2018.01 - 2022.10
  • Maintained compliance with local regulations during event operations.
  • Identified business opportunities and led event operations.
  • Engaged with venue and event managers to ensure uninterrupted service delivery during events.
  • Implemented post-event review, strengthening future performance
  • Hired and trained team members, promoting an enjoyable and cooperative workplace atmosphere.
  • Designing and implementing streamlined working procedures to optimise productivity while fostering a positive staff environment.
  • Increased sales by 75% with the new working procedures.
  • Took over £5000 sales within one hour and a half trading with two staff.

Education

Bachelor of Laws - Law

The Open University
United Kingdom
2023.02 -

Skills

  • Record keeping accuracy
  • Legal procedure knowledge
  • Administrative proficiency
  • Adaptability under pressure
  • Microsoft Office Suite expertise
  • Active learner
  • Technological proficiency
  • Effective decision making
  • Customer service experience
  • Organizational skills
  • Prioritization strategies
  • Familiarity with court software
  • Courtroom procedure knowledge
  • Case file management
  • Knowledge of legal software
  • Multitasking abilities

Affiliations

  • History
  • Sporting activities especially football and tennis
  • Cooking with trying new recipes and cuisines
  • Travelling and exploring. Enjoy hiking when aboard.

References

References available upon request.

Timeline

Court usher

South London Coroner Court
2024.05 - Current

Bachelor of Laws - Law

The Open University
2023.02 -

Restaurant Supervisor

Rosa Thai
2022.11 - Current

Event manager

Rib Man
2018.01 - 2022.10
Javan Houston