Front of House Team Member skilled in beverage preparation and time management. Manages high-volume orders effectively during peak periods, ensuring prompt service and customer satisfaction. Keeps the bar organised and stocked, facilitating smooth operations for the team.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Front of House Team Member
Loungers
Kensham, Bath and North East Somerset
08.2023 - Current
Delivered friendly and fast service to process high-volume food and drink orders at peak times.
Took customer orders and prepared drinks according to best practices, enhancing overall customer experience.
Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
Resolved customer complaints with empathy and professionalism, ensuring satisfaction for all parties involved.
Maintained bar stock levels to ensure quick service. and organised for easy access and quick service to customers.
Education
A-Levels - Economics, Psychology and English Literature
Hayfield Sixth Form
Bath
01-2025
Skills
Beverage production
Spirits, beer and wine knowledge
Customer service
Time management
Communication skills
Positive attitude
Cocktail preparation
Food safety understanding
Barista trained
Languages
English
First Language
Certification
Front of house hospitality certified
Interests
Travel
Yoga
Pilates
Tennis
Scuba diving
Timeline
Front of House Team Member
Loungers
08.2023 - Current
A-Levels - Economics, Psychology and English Literature