jamie ovenden
totton,Hampshire
Summary
Dedicated professional with expertise in table clearing and cleaning, multitasking efficiency, and adaptability during peak hours. Demonstrates a strong understanding of restaurant sanitation standards and cleaning protocols and procedures. Committed to delivering customer service excellence while maintaining a clean and organised environment.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work history
FOH team member
new forest hotels plc
Totton, Hampshire
05.2024 - Current
- Delivered exceptional service, enhancing customer experience and maintaining cleanliness of facilities.
- Prepared dining area prior to opening for optimum readiness.
- Fostered a welcoming atmosphere by developing rapport with regular customers.
- Conducted end-of-day clean-up tasks to ensure readiness for next business day.
- Participated in team meetings, contributing valuable suggestions for improvements.
retail
Paultons Park
Totton, Hampshire
03.2024 - 04.2025
- Optimised product placement within retail outlets for maximised visibility.
- Met sales targets for retail salon products and services.
- Managed multiple retail outlets, ensured smooth operations across all locations.
Education
GCSEs - maths
Testwood school
Totton, Hampshire 09.2018 - 05.2023
GCSEs - english
totton college
Totton, Hampshire 09.2023 - 05.2025
NVQ Level 1 - hair and beauty
totton college
Totton, Hampshire 09.2023 - 05.2024
NVQ Level 2 - beauty therapy
totton college
Totton, Hampshire 09.2024 - 05.2025
Skills
- Table clearing and cleaning
- Multitasking efficiency
- Adaptability during peak hours
- Restaurant sanitation standards
- Cleaning protocols and procedures
- Customer service excellence
Timeline
NVQ Level 2 - beauty therapy
totton college
09.2024 - 05.2025
FOH team member
new forest hotels plc
05.2024 - Current
retail
Paultons Park
03.2024 - 04.2025
GCSEs - english
totton college
09.2023 - 05.2025
NVQ Level 1 - hair and beauty
totton college
09.2023 - 05.2024
GCSEs - maths
Testwood school
09.2018 - 05.2023
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