Summary
Overview
Work history
Education
Skills
Timeline
Generic

jamie ovenden

totton,Hampshire

Summary

Dedicated professional with expertise in table clearing and cleaning, multitasking efficiency, and adaptability during peak hours. Demonstrates a strong understanding of restaurant sanitation standards and cleaning protocols and procedures. Committed to delivering customer service excellence while maintaining a clean and organised environment.

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work history

FOH team member

new forest hotels plc
Totton, Hampshire
05.2024 - Current
  • Delivered exceptional service, enhancing customer experience and maintaining cleanliness of facilities.
  • Prepared dining area prior to opening for optimum readiness.
  • Fostered a welcoming atmosphere by developing rapport with regular customers.
  • Conducted end-of-day clean-up tasks to ensure readiness for next business day.
  • Participated in team meetings, contributing valuable suggestions for improvements.

retail

Paultons Park
Totton, Hampshire
03.2024 - 04.2025
  • Optimised product placement within retail outlets for maximised visibility.
  • Met sales targets for retail salon products and services.
  • Managed multiple retail outlets, ensured smooth operations across all locations.


Education

GCSEs - maths

Testwood school
Totton, Hampshire
09.2018 - 05.2023

GCSEs - english

totton college
Totton, Hampshire
09.2023 - 05.2025

NVQ Level 1 - hair and beauty

totton college
Totton, Hampshire
09.2023 - 05.2024

NVQ Level 2 - beauty therapy

totton college
Totton, Hampshire
09.2024 - 05.2025

Skills

  • Table clearing and cleaning
  • Multitasking efficiency
  • Adaptability during peak hours
  • Restaurant sanitation standards
  • Cleaning protocols and procedures
  • Customer service excellence

Timeline

NVQ Level 2 - beauty therapy

totton college
09.2024 - 05.2025

FOH team member

new forest hotels plc
05.2024 - Current

retail

Paultons Park
03.2024 - 04.2025

GCSEs - english

totton college
09.2023 - 05.2025

NVQ Level 1 - hair and beauty

totton college
09.2023 - 05.2024

GCSEs - maths

Testwood school
09.2018 - 05.2023
jamie ovenden