James Owen
Rake,West Sussex
Summary
I am a hardworking individual with a focus on supporting others and I have a variety of experience from working with many different people and ever changing situations. I adapt well and I can think on my feet to manage a situation in the moment as well as being able to manage risks and plan for outcomes. I work excellently in teams and with other professionals to ensure a great work environment and keep work smooth and efficient and I have a drive to continue to learn and develop in any role I take on with a willingness to take steps to the next level and take on additional responsibilities.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work history
Customer service assistant
One Stop
Storrington, West Sussex
2025.10 - Current
- Engaged in friendly customer service, fostering customer loyalty
- Communicated effectively with colleagues to enhance collaboration and workflow
- Maintained organisation and control in busy environments to support team efficiency
- Stepped up to train for additional responsibilities and help cover shift leader roles
- Monitoring stock on shelves for stock levels and date management
Nursery Practitioner - Bank staff
Treehouse Nursery
West Chiltington, West Sussex
2026.04 - Current
- Addressed children's needs within the setting and assisted during meal times to promote well-being
- Engaged in activities to enhance the learning of the children in the setting
- Managed behaviours and supported children with additional needs
- Collaborated with colleagues to maintain a safe and secure environment for children
- Delivered flexible cover during staff absences to ensure continuity of care
Nursery practitioner
Early Steps Preschool
Crawley, West Sussex
2019.03 - 2025.07
- Supported children with additional needs, including autism, ADHD, down syndrome, and trauma, by pursuing relevant training to enhance care and support
- Planned activities to best enhance the learning of key children and provide fun opportunities and experiences
- Worked with other professionals in children's care and supported needs and aided transitions
- Engaged in great parent relationships to support both the children and the families
- Worked well in a team over a number of years to create a strong bond and work excellently in a busy workplace
Kitchen Hand
Care South
Storrington, West Sussex
2018.09 - 2019.02
- Assisted chefs with food preparation in a fast-paced kitchen
- Operated independently in dementia ward, managing kitchen operations for meal service and maintaining cleanliness of dining areas
- Maintained clean working environment to ensure hygiene and health standards
- Supported residents during meal times by serving drinks and food and managing coffee runs
SPCA volunteer
SPCA Bermuda
Bermuda, Bermuda
2017.01 - 2017.03
- Performed cleaning and feeding duties for animals, ensuring their hygiene and nutrition needs were met
- Supported animals in feeling safe and cared for, contributing to their overall well-being
- Collaborated with other volunteers to maintain a clean and effective environment for animal care
- During a two-month stay in Bermuda I volunteered to support and help the SPCA
Education
Level 3 Diploma - Early Years Education
Jace Training
Crawley, West Sussex 2024.06 - 2025.05
GCSEs - Mathematics Grade B
Steyning Grammar School
Steyning, West SussexGCSEs - Preparation For Working Life Grade B
Steyning Grammar School
Steyning, West SussexGCSEs - Biology Grade C
Steyning Grammar School
Steyning, West SussexGCSEs - English Grade C
Steyning Grammar School
Steyning, West SussexSkills
- Customer service
- Attention to detail
- Planning and organisation
- Adaptability
- Collaborating in a team
- Busy environment control
- Assisting individuals with needs
- Understanding child behaviour
- Risk management
- Patience and tolerance
Timeline
Nursery Practitioner - Bank staff
Treehouse Nursery
2026.04 - Current
Customer service assistant
One Stop
2025.10 - Current
Level 3 Diploma - Early Years Education
Jace Training
2024.06 - 2025.05
Nursery practitioner
Early Steps Preschool
2019.03 - 2025.07
Kitchen Hand
Care South
2018.09 - 2019.02
SPCA volunteer
SPCA Bermuda
2017.01 - 2017.03
GCSEs - Mathematics Grade B
Steyning Grammar School
GCSEs - Preparation For Working Life Grade B
Steyning Grammar School
GCSEs - Biology Grade C
Steyning Grammar School
GCSEs - English Grade C
Steyning Grammar School