Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

James Mulligan

Liverpool, Lancashire, England,United Kingdom

Summary

Friendly and resourceful Customer Service Assistant with knack for resolving issues quickly and keeping customers happy. Always focused on creating positive experiences, leading to high customer satisfaction and repeat business. Known for clear communication and proactive approach in busy environments.

Overview

2
2
years of professional experience

Work history

Customer service assistant

Freji world attractions
Liverpool, Merseyside
2023.10 - Current
  • Offered helpful advice on product selection.
  • Upheld company policies and procedures consistently for maintained standards of operation.
  • Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
  • Demonstrated excellent problem-solving skills when dealing with complex customer issues.
  • Showcased strong communication skills when explaining promotions or discounts to customers .

Education

GCSEs - Maths

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - English

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - Combined Sciences

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - History

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - Physical Education

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - Photography

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

GCSEs - Design Technology

Sedbergh School
Sedbergh, Cumbria
2021.09 - 2022.06

A-Levels - English Literature

Sedbergh School
Sedbergh, Cumbria
2023.09 - 2025.06

A-Levels - Business Studies

Sedbergh School
Sedbergh, Cumbria
2023.09 - 2025.06

A-Levels - Psychology

Sedbergh School
Sedbergh, Cumbria
2023.09 - 2025.06

Bachelor of Science - Business Management

Edge Hill University
Ormskirk
2025.10 -

Skills

  • Customer Service
  • Customer engagement
  • Polite and friendly
  • Team Leadership

Accomplishments

  • Earned Silver and Gold Duke of Edinburgh Award
  • Captain of First team Basketball
  • Deputy Head of House for Powell House

Timeline

Bachelor of Science - Business Management

Edge Hill University
2025.10 -

Customer service assistant

Freji world attractions
2023.10 - Current

A-Levels - English Literature

Sedbergh School
2023.09 - 2025.06

A-Levels - Business Studies

Sedbergh School
2023.09 - 2025.06

A-Levels - Psychology

Sedbergh School
2023.09 - 2025.06

GCSEs - Maths

Sedbergh School
2021.09 - 2022.06

GCSEs - English

Sedbergh School
2021.09 - 2022.06

GCSEs - Combined Sciences

Sedbergh School
2021.09 - 2022.06

GCSEs - History

Sedbergh School
2021.09 - 2022.06

GCSEs - Physical Education

Sedbergh School
2021.09 - 2022.06

GCSEs - Photography

Sedbergh School
2021.09 - 2022.06

GCSEs - Design Technology

Sedbergh School
2021.09 - 2022.06
James Mulligan