James Mulligan
Liverpool, Lancashire, England,United Kingdom
Summary
Friendly and resourceful Customer Service Assistant with knack for resolving issues quickly and keeping customers happy. Always focused on creating positive experiences, leading to high customer satisfaction and repeat business. Known for clear communication and proactive approach in busy environments.
Overview
2
2
years of professional experience
Work history
Customer service assistant
Freji world attractions
Liverpool, Merseyside
10.2023 - Current
- Offered helpful advice on product selection.
- Upheld company policies and procedures consistently for maintained standards of operation.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Showcased strong communication skills when explaining promotions or discounts to customers .
Education
GCSEs - Maths
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - English
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - Combined Sciences
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - History
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - Physical Education
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - Photography
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
GCSEs - Design Technology
Sedbergh School
Sedbergh, Cumbria 09.2021 - 06.2022
A-Levels - English Literature
Sedbergh School
Sedbergh, Cumbria 09.2023 - 06.2025
A-Levels - Business Studies
Sedbergh School
Sedbergh, Cumbria 09.2023 - 06.2025
A-Levels - Psychology
Sedbergh School
Sedbergh, Cumbria 09.2023 - 06.2025
Bachelor of Science - Business Management
Edge Hill University
Ormskirk 10.2025 -
Skills
- Customer Service
- Customer engagement
- Polite and friendly
- Team Leadership
Accomplishments
- Earned Silver and Gold Duke of Edinburgh Award
- Captain of First team Basketball
- Deputy Head of House for Powell House
Timeline
Bachelor of Science - Business Management
Edge Hill University
10.2025 -
Customer service assistant
Freji world attractions
10.2023 - Current
A-Levels - English Literature
Sedbergh School
09.2023 - 06.2025
A-Levels - Business Studies
Sedbergh School
09.2023 - 06.2025
A-Levels - Psychology
Sedbergh School
09.2023 - 06.2025
GCSEs - Maths
Sedbergh School
09.2021 - 06.2022
GCSEs - English
Sedbergh School
09.2021 - 06.2022
GCSEs - Combined Sciences
Sedbergh School
09.2021 - 06.2022
GCSEs - History
Sedbergh School
09.2021 - 06.2022
GCSEs - Physical Education
Sedbergh School
09.2021 - 06.2022
GCSEs - Photography
Sedbergh School
09.2021 - 06.2022
GCSEs - Design Technology
Sedbergh School
09.2021 - 06.2022