Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Accomplishments
Timeline
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James Lampard

Reigate,Surrey

Summary

Accomplished professional with extensive expertise in criminal investigations, incident control, and multi-agency collaboration. Demonstrates exceptional leadership, decision-making under pressure, and risk management capabilities. Skilled in training delivery, stakeholder engagement, and safeguarding referrals, with a strong focus on emotional intelligence and colleague development. Proficient in lesson planning using diverse systems and committed to continuous self-improvement and professional growth. Adept at managing investigations, supporting teams, and fostering resilience within high-pressure environments.

Overview

18
18
years of professional experience
6070
6070
years of post-secondary education

Work History

Police Constable

Surrey Police
Reigate, Surrey
05.2012 - 01.2025
  • Responding to urgent police requests, including domestic incidents, traffic collisions, safety concerns, anti-social behaviour, weapon offences, and drug-related incidents
  • Attended emergencies quickly, remaining calm and professional under pressure.
  • Resolving conflict situations between individuals and using force when required in accordance with legislation and making arrests when circumstances dictate
  • Consulting with wide variety of Police personnel at scenes of incidents, updating on incidents and working alongside other emergency service personnel to preserve life.
  • Maintained optimal street coverage by planning and managing patrolling schedules.
  • Completed meticulous detailed incident reports, providing comprehensive information for follow-up actions.
  • Kept public peace during protests, strike action and high-profile events.
  • Provided testimony in court, contributing to successful prosecutions.
  • Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
  • Determined and pursued criminal suspects for warning and arrest.
  • Made quick decisions during high-stress situations, minimising danger to public and fellow officers.
  • Performed stop-and-search procedures within legal parameters, protecting citizen rights whilst promoting safety.
  • Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
  • Carried out thorough investigations into reported incidents, resulting in accurate case files.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Delivered first aid whilst awaiting paramedics at accident scenes, saving lives on multiple occasions.
  • Fostered public trust by maintaining high ethical standards and transparency.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Developed plans and strategies to promote continuous improvement.
  • Detailed report writing of all incidents, including rationale for decision making and all uses of force when dealing with members of public
  • Intelligence report submissions and safeguarding documents to relevant external agencies.
  • Attending multi-agency meetings with external and internal stakeholders such as social services and housing associations
  • Working together in partnership to address local issues and providing support from Police Service
  • Attending meetings on behalf of Supervisors and addressing local issues for wider forums.
  • Acting as Temporary Supervisor, therefore responsible for crime allocation, workload supervision including guidance and updates. Includes leading teams upon attendance at critical incidents, delegating responsibilities and continuing to monitor roles and duties at such scenes.
  • Making suggestions for evidential captures and crime report filing in accordance with Home Office accounting rules
  • Creating full lesson plans and lessons themselves for delivery to wide range of personnel within Surrey Police - ranging from civilian staff roles to first line supervisors.
  • Updating and monitoring progress of individual Probationer Police Constables using in house and external software.
  • Having individual 1-2-1’s with learners detailing their progress and addressing any areas for further development. Leading them through their initial training period and being constant source of support and welfare monitoring during this time.
  • Enhancing positive attitudes to Probationer Constables during their initial 15-week training in new organisation and environment
  • Effectively communicating lessons, answering questions and conducting assessments to understand that learning has taken place
  • Assessing lessons delivered by colleagues and peers, providing feedback and documenting/recording delivery and preparation of content to adhere to best practice in accordance with OFSTED
  • Taking ownership of legislation area for development as trainer
  • Having personal responsibility to monitor legislative updates and make sure all training materials are up to date and relevant
  • Dealt with vulnerable children, using relevant legislation to protect and safeguard, including enforcement powers where applicable and necessary
  • Responding to incidents of those in mental health crisis
  • Enacting legislation where applicable or seeking alternative safeguarding practices
  • Facilitated neighbourhood watch programmes by working with community groups and volunteers.
  • Successfully maintained clean driving licence and access to reliable transportation.
  • Experience of learning management systems internally through Microsoft Office, SharePoint and Learn.

Police Constable

Metropolitan Police
Croydon, Croydon
05.2009 - 05.2012
  • Attending reports of incidents as response Police Constable
  • Wide range of incidents including assaults, reports of weapons and firearms incidents
  • Policing Public Order events such as Crystal Palace football matches and England Rugby Matches with over 30000 persons in attendance.
  • Maintaining duty to keep public safe and prevent offences
  • Engage with public and direct traffic aiding members of public to safe areas when applicable
  • Write detailed and thorough crime reports from attending incidents using in-house software system
  • Seizing property from persons or locations following arrests and adhering to booking in system so this can be safely returned upon incident conclusion
  • Police station front counter – answering questions from attending members of public, documenting those attending on bail and taking reports/lost property
  • Working in custody detention centre, checking on health and welfare of those detained and updating them on investigation status.
  • Arrested and transported suspects to police stations or holding cells.
  • Handled sensitive information confidentially-respecting privacy rights of individuals involved in cases. Adhering to policies of computer misuse and GDPR.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.

Police Community Support Officer

Metropolitan Police
Wallington
02.2007 - 05.2009
  • High visibility patrols in community, including High Street and other public spaces
  • Providing reassuring presence in communities and be single point of contact for local people to relay information on criminality or anti-social behaviour
  • Work in conjunction with Police Officers.
  • Make them aware of offenders seen locally if needed to be arrested or dealt with using powers not available to myself
  • Submit intelligence into wider framework for dissemination and action
  • Attending local schools and building relationships with key workers, educational needs officers and documenting any safeguarding concerns
  • Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.
  • Advised local property, land and homeowners on appropriate crime prevention strategies.
  • Increased trust within community by providing visible presence on streets
  • Responded to non-emergency calls from members of public, resolving issues efficiently.
  • Collaborated with community wardens and neighbourhood watch teams to manage antisocial behaviour.
  • Conducted house-to-house enquiries for vital information in criminal investigations.
  • Dealt with anti-social behaviour effectively, restoring peace in affected communities.
  • Gathered intelligence from local community on current issues.
  • Directed high-volume traffic safely around accidents and incidents.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Level 4 Certificate - Education and Training (RQF)

TQUK
London
06.2023

Graduate Certificate - Professional Practice Policing Education

Middlesex University
London
06.2022

Pearson BTEC Level 3 Award - Education and Training

Pearson
Surrey
03.2020

BSC - Criminology

London South Bank University
London
09.2002 - 07.2005

Skills

  • Effective communicator
  • Training delivery to wide range of personnel and experience using multiple platforms
  • Criminal investigation skills including interviewing and detailed report writing
  • Leadership and delegation
  • Decision making under pressure
  • Emotional intelligence
  • Decision making under pressure
  • Honesty and integrity
  • Multi-agency collaboration
  • Risk management and assessment
  • Management, coaching and development of colleagues and peers

Personal Information

  • Date of birth: 11/29/79
  • Nationality: British
  • Marital status: Married

Affiliations

  • Volunteering at my local non-league football club
  • Health and fitness
  • Spending time with my two daughters

Accomplishments

    Surrey Police Bravery Award 2017 and National Recognition

Timeline

Police Constable

Surrey Police
05.2012 - 01.2025

Police Constable

Metropolitan Police
05.2009 - 05.2012

Police Community Support Officer

Metropolitan Police
02.2007 - 05.2009

BSC - Criminology

London South Bank University
09.2002 - 07.2005

Level 4 Certificate - Education and Training (RQF)

TQUK

Graduate Certificate - Professional Practice Policing Education

Middlesex University

Pearson BTEC Level 3 Award - Education and Training

Pearson
James Lampard