Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Jodie Curtis

Reigate,Surrey

Summary

A highly organised professional with expertise and knowledge of data protection compliance. Demonstrates exceptional discretion in handling sensitive information and excels in organisation coordination and policy implementation. Proficient in Microsoft Office, with outstanding written and verbal communication skills, complemented by strong team leadership and multitasking abilities. Committed to advancing a career focused on enhancing data protection strategies within dynamic environments.

Overview

12
12
years of professional experience

Work history

Administrative officer

The ministry of justice
Redhill, Surrey
04.2017 - Current
  • Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
  • Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
  • Enhanced office efficiency by managing and organising the day-to-day administrative duties.
  • Handled confidential documents with utmost care; ensured data security at all times.
  • Maintained data quality by uploading accurate offender and victim information on multiple databases.
  • Performed safeguarding duties in accordance with NPS statutory responsibilities and agency policies.
  • Managed incoming calls for efficient handling of enquiries and complaints.
  • Organised filing system for important and confidential office documents.
  • Met deadlines on admin tasks to minimise disruption to colleagues and workflows.
  • Secured data and documents to maintain confidentiality according to company and regulatory standards.
  • Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments.
  • Prioritised tasks effectively under pressure, meeting deadlines consistently.
  • Carried out duties with strict compliance to company standards and policies.
  • Managed crisis situations calmly, ensuring safety and order within the facility.
  • Improved workflow with implementation of effective administrative procedures.
  • Assured accuracy of data entry with meticulous cross-checking.
  • Managed high volume client caseloads through planning and organisation.
  • Liaised professionally with external legal teams for smooth case management.
  • Achieved timely processing of legal paperwork with meticulous attention to detail.
  • Liaised with external agencies for comprehensive case investigations.

Bar manager

The Station Pub
Nutfield, Surrey
02.2017 - 04.2017
  • Monitored stock levels to avoid any potential shortages during peak hours.
  • Improved staff performance through regular feedback sessions and training programmes.
  • Maintained a clean and hygienic environment, improving overall ambiance of the bar.
  • Scheduled weekly rosters for staff allocation optimising resources efficiently.
  • Managed cash handling procedures, reducing discrepancies in the daily tally.
  • Collaborated with kitchen staff to coordinate food service thus maintaining timely delivery during busy periods.

Assistant general manager

Abbot Pub
Redhill, Surrey
08.2016 - 02.2017
  • Oversaw procurement processes, secured cost-effective supplies always.
  • Fostered a positive work environment with regular team-building activities.
  • Led quality assurance initiatives, maintained high product standards consistently.
  • Ensured compliance with health and safety standards for a safe workplace.
  • Resolved underlying issues swiftly, mitigated potential risks effectively.
  • Prioritised staff welfare for improved morale and commitment.
  • Implemented budgeting controls to maintain financial stability.
  • Developed partnerships within the industry for beneficial collaborations.

Floor supervisor

Dirty Martini
Clapham, City of London
04.2015 - 07.2016
  • Executed promotional strategies at store level, improving product visibility.
  • Fostered a collaborative environment, improving overall productivity.
  • Delegated tasks effectively, maximising employee skill utilisation.
  • Managed stock control to reduce wastage and improve efficiency.
  • Coordinating events with the management team.
  • Handing complaints.
  • Managing timesheets and annual leave.

Administrator

Kinleigh Folkard & Haywood Estate Agents
London
06.2013 - 04.2015
  • Improved record keeping system with attention to detail and thoroughness.
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
  • Creating weekly information packs.
  • Organise property viewings.
  • Updating the companies website daily with properties and removing once rented.

Education

GCSEs -

Harris Academy
London
01.2005 - 06.2010

Level 7 Advanced Diploma - Event Management

CPD Courses
London
03.2021 - 02.2023

Advanced Diploma - Digital Marketing

Academy for Health and Fitness
London
01.2025 -

Skills

  • Knowledge of GDPR
  • Discretion handling
  • Organisation coordination
  • Data protection compliance
  • Outstanding written and verbal communication
  • Policy implementation
  • Well-organised
  • Microsoft Office proficiency
  • Team Leadership
  • Multitasking

References

References available upon request.

Timeline

Advanced Diploma - Digital Marketing

Academy for Health and Fitness
01.2025 -

Level 7 Advanced Diploma - Event Management

CPD Courses
03.2021 - 02.2023

Administrative officer

The ministry of justice
04.2017 - Current

Bar manager

The Station Pub
02.2017 - 04.2017

Assistant general manager

Abbot Pub
08.2016 - 02.2017

Floor supervisor

Dirty Martini
04.2015 - 07.2016

Administrator

Kinleigh Folkard & Haywood Estate Agents
06.2013 - 04.2015

GCSEs -

Harris Academy
01.2005 - 06.2010
Jodie Curtis