Jake Coe
Hockley,hockley
Summary
Motivated University student pursuing entry-level roles in finance and accounting. Demonstrates strong analytical and problem-solving skills, with experience in customer service and cash handling. Collaborated with a Financial Controller, gaining insights into accounting functions. Thrives in fast-paced environments, delivering exceptional service and supporting team efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
ASDA
2025.05 - Current
- Resolve customer enquiries professionally while remaining calm under pressure.
- Processed cash and customer transactions with accuracy in fast-paced retail environment, ensuring smooth customer experience.
- Collaborated with colleagues to enhance daily store operations and maintain high service standards.
- Replenished and rotated stock, completed date checks, and organised displays to optimise product availability.
Finance and Health & Safety Work Experience
Bayanix
2025.06 - 2025.07
- Shadowed Financial Controller to understand accounting functions, financial oversight, and business operations.
- Emphasised importance of maintaining accurate records and ensuring regulatory compliance for operational integrity.
- Assisted Health and Safety department in conducting site visits and performing compliance checks to ensure safety standards.
- Communicated with colleagues across different business functions and handled information responsibly.
Kitchen Porter
The seafood shack
southend , essex
2024.06 - 2025.02
- Supported chefs during busy periods to ensure timely preparation and delivery of meals.
- Maintained high standards of hygiene by thoroughly cleaning kitchen areas, including floors and surfaces.
- Provided assistance in setting up and clearing down the kitchen before and after service hours.
Roofer
Joe Tilley Roofing
southend, essex
2024.07 - 2024.10
- Carefully and accurately cut roof materials, ensuring elements fit around chimneys, vents, gutters and walls.
- Worked comfortably at heights and consistently followed safety procedures and regulations.
- Provided exceptional customer service, addressing client inquiries, concerns, and feedback promptly and professionally.
Assistant
Hockley Market Garden Centre
Hockley
2024.02 - 2024.07
- Assisted customers with product enquiries and facilitated heavier purchases to enhance shopping experience.
- Created displays and maintained an orderly, customer-friendly environment.
- Replenished and organised stock to maintain availability for customers.
- Managed multiple tasks efficiently in a fast-paced environment. with limited supervision.
Education
Bachelor of Science - Accounting and Finance
University of Southampton
Southampton2029-01
Greensward Academy - A Levels -
Greensward Academy
Hockley, Essex2026-09
Greensward Academy - GCSEs -
Greensward Academy
Hockley, Essex2024-06
Skills
- Customer service
- Cash handling
- Retail maths
- Sales trend analysis
- Sales forecasting
- Excel and Word
- Data entry accuracy
- Attention to detail
- Organisation
- Time management
- Teamwork
- Team collaboration
- Problem-solving
- Composure under pressure
- Conflict resolution
- Commercial awareness
- Financial analysis
- Project management
- Customer feedback analysis
Hobbies and Interests
Strength and fitness training, demonstrating discipline, consistency and goal-setting.
Timeline
Finance and Health & Safety Work Experience
Bayanix
2025.06 - 2025.07
Customer Service Assistant
ASDA
2025.05 - Current
Roofer
Joe Tilley Roofing
2024.07 - 2024.10
Kitchen Porter
The seafood shack
2024.06 - 2025.02
Assistant
Hockley Market Garden Centre
2024.02 - 2024.07
Bachelor of Science - Accounting and Finance
University of Southampton
Greensward Academy - A Levels -
Greensward Academy
Greensward Academy - GCSEs -
Greensward Academy