Reliable Support Worker with 9 years of experience. Delivers medication management and adapts care planning with person-centred approach. Well-versed in hoists and mobility aids. Specializes in Special Educational Needs, Disabilities (SEND) clients and mental health. Focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant building community and developing social skills through incremental therapeutic techniques.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Organized and dependable. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Hard-working individual with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Support worker
Achieve together
Caerphilly, Caerphilly County Borough
02.2022 - Current
Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Led group activity programmes to support independence and encourage community inclusion.
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Administering and ordering medication.
Support worker
Vetro Recruitment
Caerphilly, Caerphilly County Borough
08.2021 - 01.2022
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
Night shift worker
Asda
Caerphilly, Caerphilly County Borough
08.2021 - 12.2021
Updated product labelling and pricing to reflect discounts and offers.
Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Organized stock and checkout area proactively between serving customers to maintain orderly shop floor.
Support worker
Ty Parc
Bargoed, Caerphilly County Borough
07.2021 - 08.2021
One month employment. Ty Parc was apart of a new company and due to no residents being moved in for a while I decided to leave.
My role would've included:
Monitored and documenting client behaviours, activities and development, aiding appropriate care plan management.
Delivering high-quality care to individuals with varying needs, tailoring support to meet personalized care plans.
Administering medication with rigorous planning and recordkeeping.
Planning, preparing and serving meals for numerous clients, strictly following prescribed dietary orders.
Support worker
Pobl
Caerphilly, Caerphilly County Borough
05.2018 - 08.2021
Mental Health support worker.
Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
Provided support in social, physical and emotional areas to assist clients with integration into local community.
Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives. (DBT/CBT)
Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Administered medication with rigorous planning and recordkeeping.
Tailored training materials to meet specific client needs.
Maintained confidentiality of clients' information.
Administered medication and treatment for patients.
Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
Helped clients make informed decisions and follow individual treatment plans.
Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Support worker
Partnership Of Care
Caerphilly, Caerphilly County Borough
03.2017 - 03.2018
May 2019 - April 2020 (Re-employed)
Adults and Children. Challenging behaviour.
Delivered compassionate care in residential homes, community settings, and homes of service users.
Supervised patients during outings and physical activities, promoting dignity and independence.
Assisted patients with daily personal, hygiene and incontinence care.
Helped patients to take medication as prescribed by medical professionals.
Cooked healthy meals to uplift clients and meet dietary requirements.
Care assistant
Hafod Care
Cardiff, Cardiff
02.2016 - 08.2016
Maintained optimal safety standards throughout client home and care environments, prioritizing risk-reduction, health and hygiene.
Completed documentation of care, hospital actions and patient activities for up-to-date client records.
Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Optimized patient satisfaction through compassionate, considered care and communication.
Operated hoists to move clients in and out of bed.
Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
Cashier
Casino Slots
Caerphilly, Caerphilly County Borough
08.2015 - 02.2016
Handled cash and asset counts with meticulous accuracy and efficiency.
Processed tickets, chips and coins, handling large sums of money.
Completed cash-desk operations to highest standard of efficiency, security and customer service.
Maintained high-quality guest service and professional demeanour.
Provided excellent customer service by recommending additional products and services to meet customer needs.
Education
NVQ Level 1 - Childcare
ITEC
Caerphilly, Caerphilly County Borough
12.2013 - 05.2015
NVQ Level 1 - Hairdressing
Ysgol Gyfun Cwm Rhymni
Caerphilly
09.2008 - 06.2013
Skills
Work well within a group or independently
Work well under pressure and in challenging situations