Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial, and social skills, helping clients integrate into the community and live more robust lives. Creative and empathetic assistant with more than one year of experience building community and developing social skills through incremental therapeutic techniques.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
Work history
Support Worker
Community Integrated Care (CIC) Young Adults living with Leaning Disabilities autism and epilepsy
07.2023 - Current
All Personal care, Medication Administration, Supporting room cleaning/developing life skills/independence, promoting socialization, and supporting bed-time routine, Attending medical/other appointments, Supporting the plans on the activity planned completion of day sheets for the boys and working with them on their targets, Completing handover documents/tasks, Completion of all daily paperwork, Completing budgeting requirements, Completion of daily room checks and daily housecleaning tasks, Complete any food/other shopping needs, including meal preparation and kitchen hygiene/laundry duties, Completion of any specific checks such as COSHH, Fire Checks/Car checks, Liaising and building appropriate relationships with the families, working to find out about special dates for boys and ensuring these are noted/marked, sorting and planning family time contacts, Answering calls and taking messages, Administering oral and topical medication under the supervision of medical personnel, Making recommendations to family members and healthcare personnel on the plan of care.
Senior Support Worker
Team Personnel Solutions (TPS) Health Care
10.2022 - Current
Palliative Care, Writing care plans, Rota creation, Catheter Care, Medication Administration, Moving and Handling, Complex care eg learning disabilities, mental health, Offering emotional Care, Administering oral and topical medication under the supervision of medical personnel, Providing mental and emotional support, Making recommendations to family members and healthcare personnel on the plan of care, Organising suitable recreational activities for the patient, Personal, social, and domestic care will be provided in accordance with the client's individualized support plan, Being able to always guarantee the application of equal opportunity principles, To abide by Health and Safety Regulations, Always maintaining the confidentiality of service users, Provide a safe environment for those who require ongoing monitoring and assistance, As a member of a caring team, provide emotional support to the family of the service user.
Health care assistant
Kwanzaa Clinic
06.2022 - 08.2022
To meet the physical and emotional requirements of residents to enable them to maintain maximum independence in a safe environment, Prepare additional liquids and snacks as needed by the service users, To encourage and enable service users to participate in social activities, Participate in service users’ evaluations, draught care plans, participate in the review process, and complete all other pertinent documents as needed, Assist in maintaining correct, legible records in line with registration, legal, and procedural requirements, and abide by all reporting procedures, Inform senior personnel of changes in the care needs or physical health of specific service users, To assist service users with devices and aids, such as walking aids, prosthetic limbs, hearing aids, glasses, etc., Disposal of incontinence supplies in a proper manner.
Manager of Drivers operations and security
Kenya High Commission
06.2017 - 01.2022
Organization skills: day-to-day planning for the smooth flow of the organization, Service-focused: maintaining privacy and security within the organization and liaison with the right intended people, Business administration: attending meetings, note taking, report writing, Microsoft Office skills, computer literate, Analytical skills, Management: interpersonal skills, decision-making, training, Teamwork, Customer-focused service, Customer satisfaction and support.
English teaching assistant
Skills College
Johannesburg , south Africa
01.2010 - 06.2013
Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Built strong rapport with students by attending to personal needs, including social, hygiene and welfare matters.
Communicated positively and professionally with all staff and pupils, upholding school values.
Invigilated tests and exams with excellent planning and procedural knowledge.
Worked one-to-one with students needing additional support to improve attainment.
Maintained supportive, productive environments through positive behaviour management.
Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
Education
Bachelor of Arts in English and Communication Stud - education
Zimbabwe Open University
Harare
01.2018 -
Diploma in Law - law
Learn Direct online
Leeds
11.2023 -
Certificate of Nurse Aid - Healthcare
St Johns Ambulance Harare
Harare
01.2022 - 06.2022
certificate - Dementia Care
Alison
Leeds
09.2023 - 10.2023
certificate - Adult Support Worker
Reeds Courses
Cobham
02.2023 - 03.2023
Diploma in Health & Social Care - Social Care
Institute of Mental Health
London
01.2023 - 03.2023
Level 3 Training Course - Safeguarding children
Health&Safety group
01.2023 - 01.2023
Skills
Initiative, self-starter, and Hard Worker
Writing care plans
Rota creation
Computer literate
Analytical, conceptual, and innovative
Good communication skills
Good team worker and capable of working as an individual
Capability to work in a novel setting and accept new difficulties
Ability to work under pressure
Dedication to task completion
Customer satisfaction
Customer support
Customer-focused service
Help desk support
Client liaison
Analytical skills
Digital Marketing
Office management
Supervisory skills (technical, interpersonal, conceptual, diagnostic, decision making skills and time management skills
Support Worker/ Health Care Assistant (Continuing Care Assistant) at COMMUNITY INTEGRATED CARE (CIC)Support Worker/ Health Care Assistant (Continuing Care Assistant) at COMMUNITY INTEGRATED CARE (CIC)
Community Engagement Officer at ScenicView Academy for Young Adults With AutismCommunity Engagement Officer at ScenicView Academy for Young Adults With Autism