JADE MCDONALD
Newport,Wales
Overview
21
21
years of professional experience
Work history
ADMINISTRATOR / RECEPTIONIST (MATERNITY COVER)
Mulberry Wealth Management
Cardiff
2025.01 - 2026.02
- Manage daily reception operations and act as first point of contact
- Process client details accurately within mortgage and life departments
- Handle enquiries professionally while supporting internal teams
- Maintain organised records and ensure confidentiality at all times
- Cardiff
ACTIVITY INSTRUCTOR
Dwr Cymru
Cardiff
2020.09 - 2026.02
- Delivered SUP, kayak, and canoe sessions and a varied activity programme for reservoir visitors, including water-based and land-based activities and recreational boat hire.
- Supported customers with equipment, worked as part of a team to prepare and pack down facilities, and maintained high safety standards by enforcing procedures and logging interventions and incidents in the ASSURE system.
- Welsh Water (Cardiff & Llandegfedd)
ADMINISTRATOR
Mulberry Wealth Management
Cardiff
2019.02 - 2019.09
- Provided administrative support to Financial Advisers
- Processed pension, investment, and protection documentation
- Assisted with research and client record management
- Cardiff
YOUTH AND EDUCATION PROJECT OFFICER
Groundwork
2005.02 - 2012.09
- Designed and delivered a 10-week emotional health and wellbeing programme for 16-25s, supporting 200+ young people through education, activities, and residential outdoor experiences.
- Delivered school- and community-based programmes for younger age groups, including play sessions, social issue workshops, and transition support for vulnerable learners.
- Planned and led outdoor education activities and residential trips, including canoeing, kayaking, climbing, and Duke of Edinburgh programmes, with full responsibility for safety, wellbeing, and compliance.
- Bridgend & Neath Port Talbot
Timeline
ADMINISTRATOR / RECEPTIONIST (MATERNITY COVER)
Mulberry Wealth Management
2025.01 - 2026.02
ACTIVITY INSTRUCTOR
Dwr Cymru
2020.09 - 2026.02
ADMINISTRATOR
Mulberry Wealth Management
2019.02 - 2019.09
YOUTH AND EDUCATION PROJECT OFFICER
Groundwork
2005.02 - 2012.09