Summary
Overview
Work history
Education
Skills
Affiliations
Jade Emms
Timeline

Jade Emms

Wymondham,Eastern

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waitress with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Goal-focused Waitress well-versed in gastropub and restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Veteran professional skilled in maximising patron turnover without sacrificing service. Conscientious Care Assistant providing compassionate care and support to patients in any care settings. Improves daily life through considered assistance in daily tasks, promoting optimum wellbeing and comfort at all times. Compassionate healthcare professional with experience providing quality patient support. First Aid and CPR trained.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Waitress assistant

Goodies Farm shop
Pulham Market, norfolk
10.2020 - Current

Hear i work as a team member of the front of house taking orders running food/ drinks to customers dealing with problems cleaning jobs also when mangers are of or away i step up and become on shift supervisor answering emails taking bookings and payments for large tables/ event.

carer

culrose care home
Dickleburgh, Norfolk
01.2020 - 10.2020

hear i worked as a carer dealing with general needs for the elderly including personal care, general care, helping them with any needs they needed help with

general team member

redwings horse sanctuary
tasbourgh
03.2018 - 01.2020

hear i worked as part of a team looking after horses who had bin badly treated, giving them medication general health care for them mucking out grooming checking them over checking the fences/ environment

Education

Diploma of Higher Education - Extended diploma in horse care

Easton & Otley College, Ipswich
09.2011 - 09.2013

GCSEs - english

City College Norwich, Norwich
03.2024 -

Skills

  • Personal care
  • Elderly care
  • Pressure area care
  • Team building
  • Patient handling and positioning
  • Safeguarding knowledge
  • Communication skills
  • Spirits, wine and food service
  • Table serving
  • Special dietary requirements
  • Bartending
  • Upbeat, outgoing and positive
  • Order taking
  • Food hygiene protocol
  • Menus and specials

Affiliations

  • cake making and decerating
  • horses
  • playing with my son and doing activities together

Jade Emms

i am a 29 year old hard working single mum who puts everything into my work, i am a caring person that always looks to help and please everyone

Timeline

City College Norwich - GCSEs, english
03.2024 -
Waitress assistant - Goodies Farm shop
10.2020 - Current
carer - culrose care home
01.2020 - 10.2020
general team member - redwings horse sanctuary
03.2018 - 01.2020
Easton & Otley College - Diploma of Higher Education, Extended diploma in horse care
09.2011 - 09.2013

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Jade Emms