Lisa Sweet
Wolverhampton
Summary
Dedicated professional with expertise in early childhood safety, demonstrating exceptional skills in problem-solving, communication, and strategic planning. Known for a calm demeanour under pressure and a strong ethic in personal care, with a comprehensive understanding of physical disabilities and paediatric care. Committed to fostering empathy and nurturing children through effective teaching and assisted living support, while excelling in team building and leadership. Career aspirations include advancing in roles that leverage resourcefulness and leadership to enhance child care services.
Compassionate and driven individual with strong communication skills and background in customer service and teamwork. Proven ability to provide support and build trusting relationships with clients. Dedicated to enhancing quality of life and promoting well-being for those in care.
Caring individual with genuine desire to support and improve lives of others. Possesses strong communication skills and ability to handle challenging situations with empathy and patience. Committed to making positive impact by providing high-quality care and fostering supportive environment.
Overview
20
20
years of professional experience
Work history
Waitress assistant
cuubo
Birmingham, west midlands
06.2022 - Current
- Assisted head waitress with large party coordination, aiding in smooth function.
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Followed health regulations whilst handling food, promoting safe practices.
- Collaborated with team to provide efficient service during peak hours.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Worked closely with kitchen staff members to understand dietary needs of specific clients.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Assisted in food preparation, ensuring prompt service during busy times.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Facilitated smooth operations by setting up tables and booths.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Cook
Willows Residential home
Wolverhampton
01.2017 - 11.2018
- Devised creative ways to use seasonal produce in daily menus.
- Worked closely with sous chefs for efficient kitchen operations.
- Assisted in menu planning for special events or occasions at restaurant.
- Prepared a variety of international cuisines to cater to diverse clientele.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Monitored inventory levels, reducing waste through strategic meal planning.
- Followed strict dietary requirements when preparing food for customers with allergies or health concerns.
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
Cafe assistant
Deli
Birmingham
05.2016 - 12.2016
- Delivered excellent customer service with thorough product knowledge.
- Followed health safety regulations meticulously, maintaining an immaculate work environment.
- Prepped ingredients daily to maintain fresh offerings.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Managed cash register accurately for smooth transactions.
- Kept the workspace clean for a tidy and hygienic environment.
- Fulfilled all duties as assigned during peak hours for effective operation of the café.
- Assisted chefs in food preparation to increase kitchen efficiency.
- Worked closely with other staff members, fostering a cooperative work environment.
Personal carer
Personal Care
Wolverhampton
02.2005 - 10.2011
- Provided overnight care whenever required; ensured continuous monitoring for critical patients.
- Facilitated ease of movement, improved physical health.
- Implemented physiotherapy routines as prescribed by professionals; promoted physical recovery post-accidents or surgeries.
- Delivered personalised care tailored to individual needs, enhanced comfort level.
- Transporting clients to and from appointments facilitated access to necessary services.
- Managed household chores, created a clean and organised living environment.
- Built strong relationships to foster trust and emotional support.
- Comfortable dealing with challenging behaviour; diffused tense situations effectively.
- Maintained detailed records of care plans; ensured adherence to medical instructions.
- Offered companionship during social outings, enriched quality of life.
- Assisted with shopping errands; ensured availability of essential items at all times.
- Handled emergency situations calmly, ensured patient safety at all times.
- Promoted service user independence by providing comprehensive mobility assistance.
Education
NVQ Level 1 - counselling
Dovecote School
freedom Programme- Domestic Violence
Dovecote School
NVQ Level 1 - First aid for children and babies
Dovecote School
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Resourcefulness
- Leadership
- Personal care ethic
- Understanding of physical disabilities
- Paediatric care understanding
- Housekeeping experience
- Patience and tolerance
- Basic counselling
- Assisted living support
- Teaching empathy
- Child nurturing
- Early childhood education knowledge
- Child safety expertise
- Positive reinforcement use
- Special needs care
- Healthy boundaries establishment
- Early learning framework familiarity
- Child safety procedures expertise
Affiliations
- cooking
- swimming
- socialising with family and friends
Timeline
Waitress assistant
cuubo
06.2022 - Current
Cook
Willows Residential home
01.2017 - 11.2018
Cafe assistant
Deli
05.2016 - 12.2016
Personal carer
Personal Care
02.2005 - 10.2011
NVQ Level 1 - counselling
Dovecote School
freedom Programme- Domestic Violence
Dovecote School
NVQ Level 1 - First aid for children and babies
Dovecote School
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