JACK THORNE
north molyon,United Kingdom
Summary
Experienced in customer service with a strong proficiency in reservation systems, beer pouring, and glassware cleaning. Demonstrates exceptional patience endurance, tactful complaint handling, and adherence to alcohol service etiquette. Skilled in people management, customer engagement, money handling, maintaining a calm demeanour and composure under pressure.
Overview
1
1
year of professional experience
Work history
Bartender
con club
10.2024 - 03.2025
- As a bartender, I was entrusted with my own set of keys, allowing me to open and close the establishment responsibly
- I managed cashing up the till at the end of shifts, ensuring accuracy in transactions
- I served customers by taking orders, handling money, and creating drinks, while also dealing with difficult situations by staying calm and resolving issues with challenging customers
- My role required strong problem-solving skills and the ability to maintain a positive atmosphere even in high-pressure moments
Retail worker
north molton community shop
North Molton, Devon
10.2024 - 02.2025
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Assisted customers with product selection, leading to improved customer satisfaction.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Created attractive product displays that stimulated customer interest and purchases.
- Operated till accurately to ensure smooth checkout process.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
Crew Member
Burger King
10.2023 - 04.2024
- As a crew member at Burger King, I was responsible for maintaining a clean and organized work environment, ensuring all areas were spotless and well-stocked
- I provided excellent customer service by greeting and assisting customers with their orders, making sure their needs were met promptly
- I worked efficiently to prepare food items and maintain a smooth flow of operations during busy periods
- My role also involved handling cash, ensuring accuracy in transactions, and making sure the dining area was tidy for the next set of guests
Education
btec level 2 - business and administration
petroc college
Barnstaple, Devon 09.2024 -
NFCE - entry to employment
level 1
petroc barnstaple 09.2023 - 06.2024
Skills
- Reservation system use
- Beer pouring proficiency
- Glassware cleaning
- Patience endurance
- Tactful complaint handling
- Alcohol service etiquette
- People Management
- Customer engagement
- Money handling
- Calm demeanour
- Composure under pressure
Timeline
Retail worker
north molton community shop
10.2024 - 02.2025
Bartender
con club
10.2024 - 03.2025
btec level 2 - business and administration
petroc college
09.2024 -
Crew Member
Burger King
10.2023 - 04.2024
NFCE - entry to employment
level 1
09.2023 - 06.2024
Similar Profiles
Jamie SiemonJamie Siemon
Volunteer at Montreal Comic Con OrganizationVolunteer at Montreal Comic Con Organization
Allen BogatiAllen Bogati
Customer Operations Compliance Senior Specialist at Con Edison of New YorkCustomer Operations Compliance Senior Specialist at Con Edison of New York
Alex OstroffAlex Ostroff
Lead Security Officer at Inter-Con Security Systems, Inc.Lead Security Officer at Inter-Con Security Systems, Inc.
JOSEPH KENN NII LARYEA LARYEAJOSEPH KENN NII LARYEA LARYEA
Mathematics Tutor at The Learning CentreMathematics Tutor at The Learning Centre
Carl SalmonsCarl Salmons
Supervisor at Lords Builders MerchantsSupervisor at Lords Builders Merchants