Jack Phillips
Pencoed,County Borough of Bridgend
Summary
Service-oriented person with background helping customers. Happy to solve problems to ensure customer satisfaction. Hardworking and organised with great conversational and time management abilities.
Overview
9
9
years of post-secondary education
Work History
Shop assistant
Pencod Fish Bar
Pencoed, Bridgend
08.2023 - 11.2023
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Worked energetically to maintain efficient operations during peak trading hours.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
GCSEs - BTEC Engineering
Pencoed Comprehensive School
Bridgend 09.2022 - 06.2024
GCSEs - Double Award Science
Pencoed Comprehensive School
Bridgend 09.2022 - 06.2024
GCSEs - Mathematics (higher)
Pencoed Comprehensive School
Bridgend 09.2022 - 06.2024
GCSEs - English
Pencoed Comprehensive School
Bridgend 09.2022 - 06.2024
GCSEs - Product Design, Religious Studies, Welsh and Business Studies
Pencoed Comprehensive School
Bridgend 09.2022 - 06.2024
Skills
- Customer Service
- Flexible
- Superb time management
- Energetic self-starter
- Active listening
- Excellent communication skills
- Outgoing and enthusiastic
Affiliations
- Gaming, fashion and socialising with friends.
Timeline
Shop assistant
Pencod Fish Bar
08.2023 - 11.2023
GCSEs - BTEC Engineering
Pencoed Comprehensive School
09.2022 - 06.2024
GCSEs - Double Award Science
Pencoed Comprehensive School
09.2022 - 06.2024
GCSEs - Mathematics (higher)
Pencoed Comprehensive School
09.2022 - 06.2024
GCSEs - English
Pencoed Comprehensive School
09.2022 - 06.2024
GCSEs - Product Design, Religious Studies, Welsh and Business Studies
Pencoed Comprehensive School
09.2022 - 06.2024
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