Summary
Overview
Work history
Education
Skills
Timeline
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Faizan Kashif

Oxford,Oxfordshire

Summary

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work history

Shop Assistant

BP
Oxford, Oxfordshire
11.2022 - 12.2022
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.

Barista

Costa Coffee
Oxford, Oxfordshire
07.2022 - 11.2022
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced café environments.
  • Fulfilled personalised orders with specialty milk options, meeting strict dietary requirements.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
  • Built and nurtured customer loyalty by remembering personal preferences.

Covid Operative

Serco
Oxford, Oxfordshire
07.2021 - 03.2022
  • Trained co-workers and new staff
  • Set up and performed test activities, assessing equipment function and quickly rectifying errors.
  • Managed team performance by training, mentoring and motivating employees.
  • Kept clean working areas for safe environments.
  • Adhered to instructions incorporating quality, safety and good customer service
  • Reported any accidents, incidents or near misses occurring in workplace during shift.

Education

GCSEs -

The Cherwell School
Oxford
09.2014 - 07.2019

A-Levels -

The Cherwell School
Oxford
09.2019 - 05.2021

Skills

  • Superb time management
  • Energetic self-starter
  • Customer service oriented
  • Customer retention
  • Site security
  • Outgoing and enthusiastic
  • Food preparation and safety
  • Safeguarding policy compliance
  • Good interpersonal skills and caring nature
  • Flexibility to change tasks as and when required
  • Experience working with members of the public/patients

Timeline

Shop Assistant

BP
11.2022 - 12.2022

Barista

Costa Coffee
07.2022 - 11.2022

Covid Operative

Serco
07.2021 - 03.2022

A-Levels -

The Cherwell School
09.2019 - 05.2021

GCSEs -

The Cherwell School
09.2014 - 07.2019

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Faizan Kashif