Faizan Kashif
Oxford,Oxfordshire
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Shop Assistant
BP
Oxford, Oxfordshire
2022.11 - 2022.12
- Fostered positive relationships with customers to enhance loyalty and retention.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Barista
Costa Coffee
Oxford, Oxfordshire
2022.07 - 2022.11
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced café environments.
- Fulfilled personalised orders with specialty milk options, meeting strict dietary requirements.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Built and nurtured customer loyalty by remembering personal preferences.
Covid Operative
Serco
Oxford, Oxfordshire
2021.07 - 2022.03
- Trained co-workers and new staff
- Set up and performed test activities, assessing equipment function and quickly rectifying errors.
- Managed team performance by training, mentoring and motivating employees.
- Kept clean working areas for safe environments.
- Adhered to instructions incorporating quality, safety and good customer service
- Reported any accidents, incidents or near misses occurring in workplace during shift.
Education
GCSEs -
The Cherwell School
Oxford 2014.09 - 2019.07
A-Levels -
The Cherwell School
Oxford 2019.09 - 2021.05
Skills
- Superb time management
- Energetic self-starter
- Customer service oriented
- Customer retention
- Site security
- Outgoing and enthusiastic
- Food preparation and safety
- Safeguarding policy compliance
- Good interpersonal skills and caring nature
- Flexibility to change tasks as and when required
- Experience working with members of the public/patients
Timeline
Shop Assistant
BP
2022.11 - 2022.12
Barista
Costa Coffee
2022.07 - 2022.11
Covid Operative
Serco
2021.07 - 2022.03
A-Levels -
The Cherwell School
2019.09 - 2021.05
GCSEs -
The Cherwell School
2014.09 - 2019.07