Jack Mclean
Edinburgh ,Lothian
Summary
Experienced professional with a strong background in customer service and people management, demonstrating composure under pressure and effective multitasking. Proficient in pharmacy software, with an understanding of licensing laws, medical prescriptions, and medicine stock control. Adept at handling money efficiently while maintaining patient confidentiality and adhering to ethical guidelines. Career goal includes advancing within the pharmaceutical and medical industry to develop skills in Laboratory work and medical research.
Overview
5
5
years of professional experience
Work History
Bartender
Bruce Taverns
Edinburgh
01.2024 - Current
- Recommended drinks to customers, increasing overall sales.
- Created an inviting atmosphere through friendly interaction with customers.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Resolved customer complaints promptly to maintain good relationships.
- Checked identification of customers to ensure legal drinking age compliance.
- Followed food safety and hygiene requirements to protect guests.
- Managed stock levels efficiently, preventing shortage during peak hours.
Pharmacy counter assistant
John Ross Chemists
Kintore, Aberdeenshire
09.2020 - 05.2022
- Processed prescriptions accurately, ensuring patient safety.
- Enhanced patient understanding of medication by explaining potential side effects.
- Worked closely with pharmacists to ensure correct dispensing of medication.
- Helped maintain orderly shelves, enhancing shop presentability.
- Assisted in inventory management for accurate stock keeping.
- Checked expiry dates of medicines regularly to ensure safe dispensing.
- Assisted in maintaining records of dispensed medications for reference purposes.
- Operated till accurately, balancing end-of-day accounts effectively.
- Handled sensitive customer data discreetly, respecting confidentiality requirements.
Education
Bachelor of Science - Pharmacology
University of Edinburgh
Edinburgh 09.2022 -
Skills
- Understanding of licensing laws
- People Management
- Composure under pressure
- Money handling
- Time efficiency
- Customer Service
- Medicine stock control
- Understanding medical prescriptions
- Effective multitasking
- Awareness of ethical guidelines
- Pharmacy software proficiency
- Patient confidentiality
Timeline
Bartender
Bruce Taverns
01.2024 - Current
Bachelor of Science - Pharmacology
University of Edinburgh
09.2022 -
Pharmacy counter assistant
John Ross Chemists
09.2020 - 05.2022
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