Jack Howard-Green
East Bedfont,Hounslow
Summary
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
4
4
years of professional experience
Work history
Bartender
Mitchells & Butlers
Sunbury-on-Thames, Surrey
03.2025 - Current
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Recommended drinks to customers, increasing overall sales.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Provided excellent service to customers, resulting in repeat business.
- Handled cash transactions securely minimising risk of theft or fraud.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Created an inviting atmosphere through friendly interaction with customers.
- Collaborated with team members to provide seamless service during busy periods.
- Checked identification of customers to ensure legal drinking age compliance.
- Resolved customer complaints promptly to maintain good relationships.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Supported serving staff with fast, accurate beverage preparation.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Kept bar service areas stocked with tea, coffee and espresso.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Followed food safety and hygiene requirements to protect guests.
Maintenance assistant
General Maintenance Contractors Limited
Shepperton, Surrey
07.2022 - 02.2024
- Assisted senior maintenance staff, increasing workflow efficiency.
- Completed paperwork accurately for proper record-keeping.
- Supported project teams during major overhauls and installations.
- Ensured smooth operation by performing routine maintenance checks.
- Prioritised urgent repair jobs effectively, preventing further damage or downtime.
- Maintained cleanliness in work areas for a safe environment.
- Responded promptly to emergency breakdowns to avoid operational delay.
- Installed new components, enhancing machinery efficiency.
- Used hand and power tools proficiently whilst carrying out duties.
- Improved safety with regular preventive maintenance tasks.
- Followed strict maintenance schedules, guaranteeing regular review of machinery.
- Identified potential equipment faults with thorough inspections.
- Performed minor electrical fixes, contributing to overall facility upkeep.
- Carried out plumbing repairs as needed, avoiding major leaks or bursts.
- Applied best practices to comply with health and safety regulations.
- Handled requests for emergency repairs quickly and efficiently.
- Replaced light bulbs, sockets and switches of residential and commercial properties.
- Lifted and carried heavy objects to designated location to clear up space.
- Replied to requests for emergency repairs and clean-ups.
- Provided clients with estimates to manage expectations of costs involved in electrical works.
- Read blueprints effectively, ensuring accurate construction projects completion.
- Improved safety standards by routinely inspecting electrical systems.
- Repaired faulty equipment, resulting in minimal downtime.
- Used hand and power tools proficiently during repair and installation duties.
- Installed and maintained wiring for enhanced building functionality.
- Carried out testing of electrical systems for optimal performance.
- Adhered strictly to Health and Safety guidelines reducing risk of accidents onsite.
- Worked well under pressure during time-sensitive projects ensuring timely completion.
- Ensured compliance with regulations through diligent workmanship.
- Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
- Installed various types of piping for improved water flow.
- Completed jobs on schedule, meeting client deadlines.
- Worked in accordance with local building codes for legal compliance.
- Followed health and safety guidelines meticulously to ensure job-site safety.
Education
GCSEs - Physical Education
Spring West Academy
Feltham, Hounslow 10/2020 - 07/2022
Skills
- Liquor storage understanding
- Understanding of licensing laws
- Sales persuasion
- Alcohol service etiquette
- Bar equipment usage
- Hygiene standards adherence
- Patience endurance
- Customer engagement
- Positive attitude
- Social perceptiveness
- Food safety understanding
- Money handling
- Communication proficiency
- Time efficiency
- Stress resilience
- Resilience under pressure
- Initiative taking
- Attention to presentation
- Interpersonal savvy
- Multitasking efficiency
- Team Leadership
- Strategic planning
- Product knowledge
- Resourcefulness
- Conflict Resolution
- Inventory control
- Emotional intelligence
- Active listening
- Decision making
- Team player
- Adept
- Ambitious
Affiliations
- Football
- Enjoy planning family trips
- Puzzle games
- Photography
Timeline
Bartender
Mitchells & Butlers
03.2025 - Current
Maintenance assistant
General Maintenance Contractors Limited
07.2022 - 02.2024
GCSEs - Physical Education
Spring West Academy
10/2020 - 07/2022