Jack Harrington
CRAWLEY,West S
Summary
Dedicated and detail-oriented professional with extensive experience in register operation, digital ordering systems, and payment processing. Demonstrates a strong understanding of store layout and excels in handling cash, processing refunds, and managing returns and exchanges. Known for excellent communication skills, effective complaint resolution, and providing helpful customer service. Adept at bakery product preparation, food wrapping, and packaging. Committed to fostering a collaborative team environment while maintaining a dedicated work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer team member
Co-op Food
Crawley, West Sussex
10.2023 - 05.2025
- Offered guidance on product selection, improving customer satisfaction.
- Handled multiple customer transactions concurrently, enhancing workflow efficiency.
- Maintained high standards of hygiene whilst preparing fresh food items.
- Assisted in creating promotional displays to boost sales.
- Worked efficiently on tills to minimise waiting times for customers.
- Ensured a clean, tidy shop floor with daily sweeping and mopping tasks.
- Improved customer service by answering inquiries accurately and swiftly.
- Operated cash registers accurately, ensuring correct change was given.
- Assisted customers on shop floor, locating items and taking payments.
- Resolved customer issues efficiently, seeking support from supervisor when necessary.
- Restocked shelves, facing up products, checking dates and verifying prices.
- Advised customers on shop offers, promotions and discounts.
- Verified shoppers' ID when selling age-restricted products.
Education
Diploma of Higher Education - Aeronautical Engineering
Northbrook MET- Shoreham Airport Campus
Shoreham-by-Sea, West Sussex 09.2024 -
Skills
- Register operation
- Digital ordering system use
- Billing and payment processing
- Returns and exchange procedures
- Understanding of store layout
- Team player
- Cash handling
- Payment Processing
- POS [System] knowledge
- Age-restricted item handling
- Excellent communicator
- Bakery product preparation
- Food wrapping and packaging
- Helpful customer service
- Complaint resolving
- Dedicated work ethic
- Refund processing
- Customer engagement
- Refunds and exchanges
Affiliations
- Basketball
- Going to the gym
- Going out with friends
Accomplishments
I wrote a poem in secondary school for a young writer event and my poem got chosen to be in the book of young writers, the company then published the book so Im really proud about that.
I also won a basketball championship at my school which I am also really proud of as basketball is one of my favourite things to play/do.
Certification
Ive got a Level 1 diploma in Vehicle Maintenance
References
References available upon request.
Timeline
Diploma of Higher Education - Aeronautical Engineering
Northbrook MET- Shoreham Airport Campus
09.2024 -
Customer team member
Co-op Food
10.2023 - 05.2025
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