Jack Ford
Kingsteighton,Devon
Summary
Adaptable hospitality professional with extensive experience in management, kitchen leadership, and customer service. Recognized for strong work ethic, composure under pressure, and ability to motivate teams. Committed to upholding brand standards, enhancing operational efficiency, and fostering positive work environments. Eager to embrace challenges that promote personal and team development.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Assistant manager
Cosy Club
Exeter, Devon
2025.03 - Current
Deliver high‑quality service and uphold brand standards.Key holder responsible for opening/closing and cashing up.
Conduct accurate bi‑weekly stock takes and order stock to maintain correct levels.
Motivate and support team performance.
Network with local businesses and stay aware of city events.
Sous Chef
Wagamama
Exeter, Devon
2024.07 - 2025.01
Contributed to seamless kitchen operations by supporting leadership in fast-paced environment.
Maintained high standards of food quality, safety, and consistency, resulting in enhanced customer satisfaction.
Developed staff training initiatives, leading to improved team competency and service quality.
Head Chef/Kitchen Manager
On The Waterfront
Exeter, Devon
2023.09 - 2024.06
Increased gross profit by 18% through streamlined processes and comprehensive staff training.
Elevated kitchen efficiency and effectiveness by managing operations and stock control seamlessly.
Promoted to head chef as a result of consistent outstanding performance and management excellence.
General manager
Badavis Lounge
Exeter, Devon
2023.01 - 2023.06
Led early development of new business initiatives.
Established stock systems and service structures for operational efficiency.
Coached staff to maintain high brand standards and customer service excellence.
Duty manager
On The Waterfront
Exeter, Devon
2019.09 - 2023.01
Supported team operations as supervisor, ensuring tasks were executed efficiently.
Assisted kitchen staff in daily activities while learning culinary techniques.
Progressed to duty manager role, providing leadership and guidance to team members.
Education
GCSEs -
Queen Elizabeth Humanities college
Bromyard, Herefordshire 2005.09 - 2010.09
Skills
Team leadership and training
- Customer service excellence
- Stock and cost management
- Cash handling and end-of-day procedures
- Opening and closing operations
- Kitchen management and food safety
- Problem-solving and adaptability
- Time management and communication
Timeline
Assistant manager
Cosy Club
2025.03 - Current
Sous Chef
Wagamama
2024.07 - 2025.01
Head Chef/Kitchen Manager
On The Waterfront
2023.09 - 2024.06
General manager
Badavis Lounge
2023.01 - 2023.06
Duty manager
On The Waterfront
2019.09 - 2023.01
GCSEs -
Queen Elizabeth Humanities college
2005.09 - 2010.09