Adam Davis
Biggleswade,Central Bedfordshire
Summary
Accomplished professional with extensive expertise in supervisory roles and quality control implementation. Demonstrates reliable follow-through and excellence in promotions execution, leadership, and communication. Adept at product display creativity, proactive initiative, and retail operations understanding. Proficient in technical skills, recruitment practices, compliance awareness, and time management. Strong background in customer relationship building, finance management, task prioritisation, staff mentoring and management. Skilled in sales analytics, persuasive negotiation, IT proficiency, staff scheduling, profit and loss analysis, health and safety compliance. Committed to outstanding customer service with a positive attitude. Excels under pressure with problem-solving abilities and team-building skills.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Assistant Manager
The Greenman Stanford
stanford, Bedfordshire
2022.03 - 2025.03
- Providing Great customer service
- Maintaining the cleanliness of the pub
- Ensuring that all allergens are carefully monitored for the guests I served
- Cash handling
- Monitoring the bookings through collins
- Cashing up
- Ordering change
- Weekly stock taking
- Organising and coordinating events
- Stock control, ordering drinks, chemicals and weekly stock taking
- Creating rotas, ensuring that labour percentage is adhered to
- Submitting hours to payroll along with calculating weekly tips
- Deputising for the GM and AM while they were on holiday and not in the business
- Handled stock control duties diligently preventing overstocking or shortages.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Minimised inventory loss for improved profit margins.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Delegated tasks to team members efficiently improving overall productivity.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Created a positive work environment, resulting in higher employee morale.
- Handled customer complaints effectively, restoring trust in our brand.
- Monitored sales performance regularly adjusting strategies as required.
- Improved customer service by implementing new procedures and protocols.
- Increased staff productivity by providing comprehensive training programmes.
- Provided support to manager during audits, ensuring accurate reports.
- Assisted in recruitment process to build an effective workforce.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Managed daily operations to ensure smooth running of the shop floor.
- Monitored health and safety measures for guaranteed compliance.
Bar staff/Waiter
The white Horse
Southill, Bedfordshire
2021.08 - 2022.03
Shift Manager
McDonald's
Biggleswade
2021.02 - 2021.08
Sales Team Leader
Dixon's Travel
London Luton Airport
2016.09 - 2021.02
Shift Manager
McDonald's
Stevenage
2014.03 - 2016.09
Holiday Sales Advisor
The Dream Lodge Group
Sawbridgeworth
2013.12 - 2014.03
Account Manager
Pitney Bowes
Harlow
2012.04 - 2013.12
Senior Sales Consultant
Everything Everywhere, T-Mobile UK ltd
Waltham Cross
Education
NVQ Level 2 - maths, science, English
Macdonald's
LondonGCSEs -
Notre Dame High School
Norwich, Norfolk 1996.09 - 2001.05
Skills
- Supervisory expertise
- Quality control implementation
- Reliable follow-through
- Promotions execution
- Leadership proficiency
- Communication excellence
- Product display creativity
- Proactive initiative taker
- Retail operations understanding
- Technical proficiency
- Recruitment and hiring practices
- Compliance awareness
- Time management mastery
- Customer relationship building
- Finance management
- Task prioritisation
- Staff mentoring
- Staff management
- Excellent communication
- Sales analytics
- Persuasive negotiator
- IT Proficiency
- Staff scheduling
- Profit and Loss Analysis
- Health and Safety Compliance
- Customer Service
- Leadership skills
- Interpersonal communication
- Team Leadership
- Product knowledge
- Equipment Maintenance
- Public speaking
- Training and Development
- Inventory control
- Inventory management
- Quality Assurance
- Outstanding customer service
- Positive attitude
- Risk Assessment
- Management of petty cash
- Calm under pressure
- Problem-solving
- Team building
- Leadership
- Upselling
Custom
References are available on request
Certification
I hold a personal licence to sell Alcohol
I hold a driving licence with 0 points.
Timeline
Assistant Manager
The Greenman Stanford
2022.03 - 2025.03
Bar staff/Waiter
The white Horse
2021.08 - 2022.03
Shift Manager
McDonald's
2021.02 - 2021.08
Sales Team Leader
Dixon's Travel
2016.09 - 2021.02
Shift Manager
McDonald's
2014.03 - 2016.09
Holiday Sales Advisor
The Dream Lodge Group
2013.12 - 2014.03
Account Manager
Pitney Bowes
2012.04 - 2013.12
GCSEs -
Notre Dame High School
1996.09 - 2001.05
Senior Sales Consultant
Everything Everywhere, T-Mobile UK ltd
NVQ Level 2 - maths, science, English
Macdonald's